McDonald's

3.5
2168 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2212 Nolensville Rd, Nashville, TN
37211, United States

Hours

Reviews

3.5
2,168 reviews
5 stars
772
4 stars
451
3 stars
383
2 stars
180
1 star
382

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive staff, with several noting poor service experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, soggy, or improperly cooked items.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty bathrooms and pest issues.

Atmosphere

The restaurant's environment was criticized for being uncomfortable, with complaints about temperature and noise levels.
  • RD
    Raisukudo denki
    Dec 22, 2025
    1.0
    Stairs at me the whole time and couldn’t use my rewards number
  • EL
    Elizabeth Leanne Mote (Lizz)
    Dec 13, 2025
    5.0
    I love a couple of the ladies there!! They know me by name and are always very helpful and patient with me because I don’t like using the kiosk so I always have to bother them and take them away from handling the food.
  • ML
    M Lopez
    Dec 11, 2025
    1.0
    I will no longer be dining at McDonald’s. I visited the Nolensville Pike location (#10050) and ordered a large 10-piece nugget meal with a large Icy. Instead, I was given a medium meal with a small drink. When I asked about the mistake, the employee at the window was dismissive and offered no apology. This experience was unacceptable and represents an ongoing pattern of poor service. I will be sharing this feedback publicly so other customers are aware. This location needs significant improvement.
  • IR
    Inferno’s Remedy
    Dec 11, 2025
    1.0
    The service was confuse of the order i placed on the app Then they just randomly gave us an empty trash of nuggets and water with hair in it .im not happy with this service
  • CW
    Chris Wenink
    Dec 6, 2025
    1.0
    Drive thru experience: Guy taking order was nice & polite. Second window to pick up food - 2 separate employees asked me twice what my order was. I them both it was an order of large fries and to please add ketchup packets. Fries were unsalted and soggy. Tasted like when you keep leftover fries and reheat them the next day even though you know it's gonna taste bad. They also forgot the ketchup packets.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday, and 24 hours on Thursday and Friday.

Does this McDonald's location offer drive-thru service? If so, what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open from 4:30 AM to midnight Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.