Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, such as cold items, stale bread, and incorrect orders.
Cleanliness and Safety
Several reviews mentioned unsanitary conditions, particularly in restrooms, and concerns about safety in the surrounding area.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
DW
Dell West
Jan 1, 2026
1.0
Not paying attention to orders giving out the wrong food.Fries cold,meat dry also an inconvenience had to bring food back to get the correct items hot and fresh
AS
Axel Solano
Dec 29, 2025
1.0
this place is horrible not gonna lie they take forever constantly forget stuff and i had a instance where a manager kept calling me amigo and trying to talk to me in spanish just because im hispanic even tho i spoke english really don’t recommend
BA
Brian Allen
Dec 18, 2025
1.0
Here @ 4:25am on 12/18 line wrapped around store, homelessness a problem, customers and delivery drivers waiting, no scence of urgency from store, customer service down the drain, business like this making it hard to rely on 24 hour service, restructuring mandatory
NR
Nathan Ramsey
Dec 15, 2025
1.0
Very shady area, homeless harassing every car, trash and beer bottles in parking lot, food was cold but the guy at the window was very courteous and professional. That's the only reason I gave service a better rating.
RP
ruby pruitt
Dec 6, 2025
1.0
Went to the McDonald’s on brick church pike spent 19 something gave them my Cash App card paid for my meal thank god I did lock my card right after went there around 1150 pm something I am at home I drove home me and my husband but this morning around 3:19am someone tried to charge my card 68 dollars and something for uber I can’t get in touch with the store because this is crazy never again will I let them take my card again I need to speak to the store this is theft smh
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, this location offers delivery, same-day delivery, and no-contact delivery services.
Can I order through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
Is there a drive-through available at this McDonald's?
Yes, this McDonald's has a drive-through that operates 24/7.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 2311 Brick Church Pike, Nashville, TN 37206, United States.
What are some nearby hotels if I'm visiting this McDonald's?
Nearby hotels include Quality Inn & Suites, Best Western Plus Nashville North, Super 8 by Wyndham Nashville Downtown, Best Western Plus Executive Residency Nashville, Howard Johnson Downtown Inn, Kings Inn, Americas Best Value Inn Nashville Downtown, Regency Inn & Suites, Red Roof Inn Nashville - Music City, and Baymont Inn & Suites.
Are there any nearby convenience stores or gas stations around this McDonald's?
Yes, nearby convenience and gas stations include Shell, BC Pike Ethanol Free Gas, 7-11 (formerly Exxon), Exxon & Mobil Stations, and Tiger Mart.
What entertainment or rental options are close to this McDonald's?
Redbox, a video and video game rental kiosk, is located nearby if you want to rent movies or games before or after your visit.
Are there other nearby dining options besides McDonald's?
Yes, nearby dining options include The Flaming Bird (a food truck), Jamaican Smoke Enz LLC (Caribbean restaurant), Jack Daniels Factory Lynchburg Tennessee (American restaurant), Jack in the Box (fast food and taco restaurant), and La Parrilla Fresh Mexican Bar & Grill.