McDonald's

3.2
2350 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2311 Brick Church Pike, Nashville, TN
37206, United States

Hours

Reviews

3.2
2,350 reviews
5 stars
676
4 stars
426
3 stars
409
2 stars
253
1 star
586

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, such as cold items, stale bread, and incorrect orders.

Cleanliness and Safety

Several reviews mentioned unsanitary conditions, particularly in restrooms, and concerns about safety in the surrounding area.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • DW
    Dell West
    Jan 1, 2026
    1.0
    Not paying attention to orders giving out the wrong food.Fries cold,meat dry also an inconvenience had to bring food back to get the correct items hot and fresh
  • AS
    Axel Solano
    Dec 29, 2025
    1.0
    this place is horrible not gonna lie they take forever constantly forget stuff and i had a instance where a manager kept calling me amigo and trying to talk to me in spanish just because im hispanic even tho i spoke english really don’t recommend
  • BA
    Brian Allen
    Dec 18, 2025
    1.0
    Here @ 4:25am on 12/18 line wrapped around store, homelessness a problem, customers and delivery drivers waiting, no scence of urgency from store, customer service down the drain, business like this making it hard to rely on 24 hour service, restructuring mandatory
  • NR
    Nathan Ramsey
    Dec 15, 2025
    1.0
    Very shady area, homeless harassing every car, trash and beer bottles in parking lot, food was cold but the guy at the window was very courteous and professional. That's the only reason I gave service a better rating.
  • RP
    ruby pruitt
    Dec 6, 2025
    1.0
    Went to the McDonald’s on brick church pike spent 19 something gave them my Cash App card paid for my meal thank god I did lock my card right after went there around 1150 pm something I am at home I drove home me and my husband but this morning around 3:19am someone tried to charge my card 68 dollars and something for uber I can’t get in touch with the store because this is crazy never again will I let them take my card again I need to speak to the store this is theft smh

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this location offers delivery, same-day delivery, and no-contact delivery services.