Brand Certified
McDonald's
3.1(2373 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2311 Brick Church Pike, Nashville, TN
37206, United States
Certified by McDonald's • Mar 01, 2026
(615) 227-0995
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,373 reviews
5 stars
682
4 stars
431
3 stars
412
2 stars
256
1 star
592
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews indicate poor service, with long wait times, incorrect orders, and rude staff being common complaints.
Food Quality
Customers frequently reported receiving cold or improperly prepared food, with specific mentions of stale bread and soggy fries.
Atmosphere
The location is described as unwelcoming, with issues such as locked restrooms, a high presence of homeless individuals, and a generally negative environment.
Staff Attitude
Many customers noted that staff members were unhelpful or disrespectful, contributing to a negative dining experience.
- GRGretchenn Ramos3 days ago1.0I’ve stopped going to this location bc they never get my order right and presentation of food is sloppy! Last night I tried one last time and service was awful after waiting (Lord knows how long) in line. I will not be returning to this location more recommending it to anyone!
- TJTalia Jones6 days ago1.0They don’t care about the customers at all and move at their own pace to get food out. I only got a cheese burger and a small fry and it took them almost 30 mins for them to bring it out
- NCnick christopherFeb 24, 20263.0Waits take a while even if you order on app most of the time your order will be right but there are times they may leaving some extra ordered stuff off your order like extra bacon or something
- FDFrankie Jamie & Grayson DutraFeb 17, 20261.0This is seriously the worst McDonald's on earth ... They NEVER get our order right ... The food is always cold ... Takes forever and the workers are terrible
- PPPemadolkarFeb 11, 20261.0McDonald's refuses to serve it's costumers and it's very clear. No one is at the front to acknowledge you. You order at the kiosk, it is not taking card. You wait at the counter to pay upfront. You might stand there for a while. Very sad employees don't want to take people's orders here! There are workers here that are supposed to be doing there job but there don't care about taking orders!!!!! Management doesn't care! clearly!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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