McDonald's

3.3
2118 reviews
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Business Details

2499 Murfreesboro Pike, Nashville, TN
37217, United States
(615) 360-6652
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2499 Murfreesboro Pike, Nashville, TN
37217, United States

Hours

Reviews

3.3
2,118 reviews
5 stars
713
4 stars
388
3 stars
317
2 stars
194
1 star
506

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many noting long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about items being missing or incorrect.

Management Issues

Customers expressed dissatisfaction with management, citing poor oversight and lack of training for staff.

Cleanliness

There were complaints about unsanitary conditions, including issues with cleanliness in the dining area and bathrooms.

Inconsistent Experience

While some customers had positive experiences, many others reported consistently negative interactions, indicating a lack of reliability in service.
  • DS
    DevilsYamato82 -sama-
    1 day ago
    1.0
    The workers were rude when I pulled up to order & was told that they are closed till 4am..(keep in mind it was 4:02am & it was supposed to be open 24 hours) I told them it's 4:02am but was still told they were closed but still was able to serve the customer that was there before me. Highly unprofessional. I was doing Amazon flex this morning too.
  • JH
    Jess Hill
    Nov 15, 2025
    1.0
    NEVER order from here especially late nights through Uber Eats or DoorDash they will mess up your order and their phone doesn’t work so don’t bother calling I’m missing 3 10 piece nuggets and can’t get my money back for their incompetence go to Waffle House or Whataburger.
  • MB
    Melvin Beckman
    Nov 11, 2025
    1.0
    Possibly the worst I’ve ever been too. Tall African American female handing out food is horrendous with her customer service. Rude, no manners and walking around literally doing nothing while customers stand in line waiting for food that’s clearly up. Fries are hard, refried to warm them. First day for McRib and the buns are stale? Restaurant is clean, I’ll give them that much.
  • TC
    Ty Carter
    Nov 1, 2025
    1.0
    I sat in the line for 30mins! Just for them to not only get my order WRONG but to give it me COLD! Then they closed the lobby early. Yeah don’t even waste your time.
  • AJ
    Amara Joy
    Oct 21, 2025
    1.0
    Well I order the special edition chicken sandwiche through the app and they forgot to put it in my bag. I went back and they gave me a regular chicken sandwich. I told the manager that they gave me the wrong item and she said that the item was discontinued. So I went to another mcdonald's and they have the special edition chicken sandwich. So the manger lied instead of just making the sandwich or telling me beforehand they didnt have the sandwich. I don't appreciate her lying because it wasn't busy and i was respectful. The manager need to be reevaluate.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2499 Murfreesboro Pike, Nashville?

McDonald's at 2499 Murfreesboro Pike is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's has a drive-thru service available 24/7.