Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,448 reviews
5 stars
740
4 stars
452
3 stars
394
2 stars
244
1 star
618
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several instances of orders being forgotten or incorrectly fulfilled.
Food Quality
Food quality was inconsistent, with complaints about undercooked items, stale bread, and overall poor presentation.
Safety Concerns
Numerous reviews highlighted a strong presence of homeless individuals around the location, leading to feelings of discomfort and safety concerns for customers.
Cleanliness
The establishment was frequently described as dirty, with reports of unsanitary conditions in the dining area and restrooms.
Atmosphere
While some customers enjoyed the atmosphere during certain visits, many noted that the presence of homeless individuals and the overall environment felt unwelcoming.
- AMAzah Muhammed3 days ago1.0Came into this location from out of town and the manager Ava was so mean….. Terrible customer service she doesn’t need to work here was yelling & getting smart mouth not with only me but other customers very unprofessional
- CBCiara BarrowJan 2, 20261.0I would really like to know why it's basically impossible to call this store to talk to someone. "The grey family McDonald's on West end" isn't a good one.
- LLLauraDec 30, 20253.0We went inside to eat and ordered for dine in at the kiosk. It took them 26 minutes to have our three meals for us and everything was cold. The chicken nuggets looked old and the fries were limp and soggy. The dining area was filthy dirty and the employee who was handing out orders was lack luster. I think they may have been understaffed. We will visit again in the near future and I'll update if there are any differences.
- CRCrislei RodriguezDec 28, 20251.0Pedí una hamburguesa deluxe mc crispy y cuando mordí la hamburguesa estaba cruda x dentro y el servicio al cliente es pésimo, todo mal
- JEJanet ElmoreDec 19, 20254.0I went thru the drive thru so I can't speak on the atmosphere. Anytime I have ever visited (went inside) this McDonald's the atmosphere was good.
Frequently Asked Questions About McDonald's
What are the McDonald's location's regular operating hours?
McDonald's at 2700 West End Ave, Nashville, TN is open from 5:00 AM to 11:00 PM on Monday, and from 5:00 AM to 10:00 PM on Tuesday. From Wednesday through Saturday, it operates 24 hours a day. On Sunday, it opens from 4:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery services 24/7, with options including same-day delivery and no-contact delivery.
What are the drive-thru hours for this McDonald's?
The drive-thru operates from 5:00 AM to 11:00 PM on Monday, and Sunday from 4:00 AM to 11:00 PM. Tuesday's drive-thru runs from 5:00 AM until 4:00 AM the next day. From Wednesday through Saturday, the drive-thru is open 24 hours.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Available services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order through a mobile app for this McDonald's?
You can order via the McDonald's App available on Apple's App Store and Google Play. Quick links are also available online for mobile ordering.
What nearby entertainment venues can I visit before or after dining at McDonald's?
Nearby entertainment venues include Springwater, The Local, Centennial Black Box Theater, Writers At The Water, Musicians Corner, and Jed's Sports Bar & Grille, perfect for music, dining, and nightlife experiences before or after your visit.
Are there other dining options close to this McDonald's?
Yes, nearby dining options include Red's Hot Chicken (American restaurant and food truck), Hog Heaven (barbecue restaurant), Acapulco Burrito #2 (Mexican restaurant), Hot Mess Kitchen (food truck with Eastern European cuisine), and Uzbegim Restaurant (Afghan and halal cuisine).
What nearby services and shops can customers explore near McDonald's?
Customers can visit nearby locations such as Family Barber Shop for grooming, Bitcoin Depot for financial services, Centennial Black Box Theater for entertainment, New Balance for clothing, and Kwik sak for convenience store and gas station needs.
How can nearby public transit or transport shops help customers get to McDonald's?
Cumberland Transit, a nearby bicycle shop and outdoor gear store, can assist customers with bike rentals or outdoor gear, facilitating eco-friendly travel options to McDonald's at 2700 West End Ave.