McDonald's

3.1
2088 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2806 Gallatin Pike, Nashville, TN
37216, United States

Hours

Reviews

3.1
2,088 reviews
5 stars
621
4 stars
370
3 stars
348
2 stars
193
1 star
556

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during late-night shifts.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food hygiene.

Food Quality

Feedback indicated that food quality has declined, with complaints about cold meals and poorly prepared items.

Staff Attitude

While some customers praised friendly staff, many others experienced dismissive or rude interactions, especially from management.
  • MG
    Maxson Green
    3 days ago
    1.0
    Fries undercooked to the point of being inedible. McDonalds should know better
  • OK
    Osman Khan
    4 days ago
    1.0
    The cashier was rude and got attitude I was there waiting for my order more then 15 minutes while my order was ready and I have called couple times to the lady that my order is ready can I have she was ignoring me
  • RH
    Robert Hart
    Jan 3, 2026
    1.0
    Went through drive thru! Chicken strips were not eatable fries were cold! What a waste of 10 dollars!!!! Never again!!@
  • KG
    Kiara Gennae
    Jan 3, 2026
    1.0
    If I could give 0 stars I would. Lack of customer service and accommodation. I’ve never seen an establishment more resistant to listen to a customer or provide them with what they asked for… I don’t even leave reviews but today was almost unbearable. I used to work at McDonalds. It’s not hard to do right by someone and show simple respect. They did not honor my reward after the points were taken from my account. The manager continued to walk away while I was speaking and refused to listen to solve the matter. Then refused to substitute my bread choice because of the reward which had never been an issue before. She simply just didn’t want to do it. I was willing to pay for the substitution (which has always been free) but she demanded I pay full price for a free item. Then insisted I take the item I continued to decline and make right. What a joke. Now I’m late for work because they sat and played in my face. I also have now lost points and have to start my day without breakfast. Won’t be back, but they don’t care and that’s the problem.
  • JN
    Joshua Newsom
    Dec 27, 2025
    1.0
    Came at 345am and after and was told they weren’t taking any orders due to switching to breakfast and the window was was closed I my face by a female named “Kaden/kaiden”” not the first time. Don’t advertise 24 hours if you don’t take orders between 345am and 5am. Never had issues anywhere else that boasted 24 hours. Poor ownership of a business

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2806 Gallatin Pike in Nashville?

McDonald's at 2806 Gallatin Pike in Nashville is open 24 hours from Tuesday to Saturday. On Monday and Sunday, it is open from 12:00 AM to 11:59 PM, essentially open all day.

Does this McDonald's location offer delivery services?

Yes, delivery is available with hours as early as 5:00 AM to 11:30 PM on Monday and Sunday, and from 12:00 AM to 11:59 PM Tuesday through Saturday. Same day and no-contact delivery options are also offered.