Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold and improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food on occasion.
VJ
Vanessa James
Dec 31, 2025
1.0
I don't like giving 1 star, but the only good thing I got here was my sandwich. The customer service was practically non-existent. Every conversation was limited to one to three words, and they seemed like they wanted us to leave before we even ordered. We had to wait a few minutes for them to take our order, and when we got to the windows, they barely said anything to us. They practically threw the food into our car. The food was fresh though, so that's good.
FT
Felicia Turner
Dec 28, 2025
3.0
I needed a cup of coffee before our family hit the road after a few days at the Gaylord Opryland resort. The lines for coffee were too long in the hotel, so we decided to stop at a nearby McDonald’s for coffee and a quick breakfast. I should have known there would be an issue early on, but I needed coffee. …in a bad way. First of all, my daughter ordered a fru-fru peppermint mocha. They didn’t have peppermint. Next, she asked for something with caramel. They didn’t have caramel. She ended up with a vanilla concoction. We ordered breakfast - a couple of sausage and egg McMuffin sandwiches and a chicken biscuit, all with hash browns. The food was ok and the reason for the three stars. The big disappointment here is that this coffee is the worst McDonald’s coffee I’ve ever had. I actually prefer McDonald’s coffee to most other fast food restaurants. Unfortunately the three drip coffees are weak, and my daughter’s vanilla coffee is awful. I rarely leave negative reviews, but we couldn’t return to request a refund or do-over for the coffees. Thus, I’m expressing my disappointment here. Please make the coffee right. It’s one of the things that your brand is known for (in my opinion).
TT
Taylor
Dec 20, 2025
5.0
I'm here so many times a week for sodas, and even when they have a line, they can get through it quickly (the one day that wasn't true was the day the snack wrap came out...). They'll be the first to run out of promotional deals, so don't come here looking for the Grinch meal or limited edition items.
DM
D Money911
Dec 20, 2025
1.0
The Caucasian man in the drive thru that handed me my food had snot mucus literally in his nose as he was handing me my food disgusting dealing with the public’s food and don’t have common sense to keep himself decent and wipe his nose I will never go back to this McDonald’s
DD
dave davenport
Dec 16, 2025
5.0
Quick drive thru after hours when all others are closed. Clean. Hot. Fresh. The way you want and need it so you can not go to bed starving. Classic MCD French fries 🍟. Well done peeps. Thanks
What are the regular operating hours for this McDonald's location?
This McDonald's in Nashville is open daily from 5:00 AM to 11:00 PM, except on Saturdays when it closes at midnight.
What hours is the drive-thru at this McDonald's open?
The drive-thru operates from 5:00 AM to 11:00 PM Sunday to Thursday, and until midnight on Fridays and Saturdays.
Does this McDonald's offer delivery, and if so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM.
What pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's using a mobile app?
You can order through the McDonald’s App available on the Apple App Store and Google Play Store, or directly via their online ordering link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location has a drive-thru service.
What nearby accommodations can customers stay at when visiting this McDonald's?
Nearby hotels include GuestHouse Nashville Music Valley, Country Inn & Suites by Carlson Nashville, Ramada by Wyndham Nashville Music Valley, and Country Inn & Suites by Radisson.
What entertainment venues are near this McDonald's for customers to visit?
Nearby entertainment includes the Texas Troubadour Theatre, Ernest Tubb Midnite Jamboree, and Music City Hayride, Inc., perfect for music and comedy lovers.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include Semper Sliders, Mimi's Ice Cream & Coffee Shoppe, John A's, Bob Evans, Till Five Pizza, and The Troubadour Nashville.