Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Customers reported issues with food being cold, improperly prepared, or unsatisfactory, although some mentioned fresh and hot food.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and unsanitary food preparation practices.
Atmosphere
The presence of live music was appreciated by some, but overall atmosphere was marred by slow service and unhelpful staff.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and issues with mobile orders.
JH
Jason Hale
4 days ago
1.0
My order is wrong most of the time. The last two times is the reason for this review.
TR
Tony Rector
4 days ago
5.0
The staff was so friendly and having a great time at their job. Fantastic experience.
DP
David Phillips
5 days ago
5.0
Nice people and on Thursday mornings a man plays and sings there. It was a fun morning to have breakfast there.
HH
Hope
Feb 21, 2026
1.0
I was served a chicken sandwich with mold, and then they refused to refund me... unbelievable.. if I could rate zero stars, or negative, I would!
KH
Katrina Hayes
Jan 25, 2026
1.0
I was staying at a hotel near this McDonald’s while in town for a family reunion. It took close to if not over 25 minutes to receive my order, which was excessive.
When I got back to the hotel, I discovered one order of fries was missing. The fish sandwich was hard, cold, and looked like it had been cooked in old grease. Once we got back to the hotel after a full day, I was not coming back out to deal with it. I intended to call the next day, but I was attending family reunion events and didn’t want to disrupt the positive vibes to deal with it.
The wait was completely unreasonable. When I did later speak with management about a refund, I was told they could not refund my money remotely.
What are the regular operating hours for this McDonald's location?
This McDonald's in Nashville is open daily from 5:00 AM to 11:00 PM, except on Saturdays when it closes at midnight.
What hours is the drive-thru at this McDonald's open?
The drive-thru operates from 5:00 AM to 11:00 PM Sunday to Thursday, and until midnight on Fridays and Saturdays.
Does this McDonald's offer delivery, and if so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM.
What pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's using a mobile app?
You can order through the McDonald’s App available on the Apple App Store and Google Play Store, or directly via their online ordering link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location has a drive-thru service.
What nearby accommodations can customers stay at when visiting this McDonald's?
Nearby hotels include GuestHouse Nashville Music Valley, Country Inn & Suites by Carlson Nashville, Ramada by Wyndham Nashville Music Valley, and Country Inn & Suites by Radisson.
What entertainment venues are near this McDonald's for customers to visit?
Nearby entertainment includes the Texas Troubadour Theatre, Ernest Tubb Midnite Jamboree, and Music City Hayride, Inc., perfect for music and comedy lovers.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include Semper Sliders, Mimi's Ice Cream & Coffee Shoppe, John A's, Bob Evans, Till Five Pizza, and The Troubadour Nashville.
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