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McDonald's

3.4
(2124 reviews)

Business Details

201 Rudy Cir, Nashville, TN
37214, United States
(615) 391-3246
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 Rudy Cir, Nashville, TN
37214, United States

Hours

Reviews

3.4
2,124 reviews
5 stars
745
4 stars
428
3 stars
373
2 stars
178
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Customers reported issues with food being cold, improperly prepared, or unsatisfactory, although some mentioned fresh and hot food.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and unsanitary food preparation practices.

Atmosphere

The presence of live music was appreciated by some, but overall atmosphere was marred by slow service and unhelpful staff.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and issues with mobile orders.
  • JH
    Jason Hale
    4 days ago
    1.0
    My order is wrong most of the time. The last two times is the reason for this review.
  • TR
    Tony Rector
    4 days ago
    5.0
    The staff was so friendly and having a great time at their job. Fantastic experience.
  • DP
    David Phillips
    5 days ago
    5.0
    Nice people and on Thursday mornings a man plays and sings there. It was a fun morning to have breakfast there.
  • HH
    Hope
    Feb 21, 2026
    1.0
    I was served a chicken sandwich with mold, and then they refused to refund me... unbelievable.. if I could rate zero stars, or negative, I would!
  • KH
    Katrina Hayes
    Jan 25, 2026
    1.0
    I was staying at a hotel near this McDonald’s while in town for a family reunion. It took close to if not over 25 minutes to receive my order, which was excessive. When I got back to the hotel, I discovered one order of fries was missing. The fish sandwich was hard, cold, and looked like it had been cooked in old grease. Once we got back to the hotel after a full day, I was not coming back out to deal with it. I intended to call the next day, but I was attending family reunion events and didn’t want to disrupt the positive vibes to deal with it. The wait was completely unreasonable. When I did later speak with management about a refund, I was told they could not refund my money remotely.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Nashville is open daily from 5:00 AM to 11:00 PM, except on Saturdays when it closes at midnight.

What hours is the drive-thru at this McDonald's open?

The drive-thru operates from 5:00 AM to 11:00 PM Sunday to Thursday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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