McDonald's

3.4
2093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 Rudy Cir, Nashville, TN
37214, United States

Hours

Reviews

3.4
2,093 reviews
5 stars
733
4 stars
425
3 stars
369
2 stars
176
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some stating it took over 30 minutes to receive food.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with several customers noting unhelpful or disrespectful behavior from employees.

Cleanliness

While some reviews praised the cleanliness of the location, others reported dirty tables and unsanitary food preparation practices.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, as well as issues with incorrect orders.

Kiosk Issues

Several customers experienced problems with the ordering kiosks, including malfunctioning devices and a lack of assistance from staff.
  • SS
    Sherie
    6 days ago
    1.0
    I have been at this location several times because of convenience. And every time there's always the issue today was the last draw, my French fries was cold. Halfway, cut, the bun was stale on my Chicken Sandwich. The service took forever in line like employees or slow employees. Not sure not to mention, it's dirty and store. And the restaurant last strong, will not Eat at this McDonald's again. A manager definitely needs to pay attention to this store. It's terrible. This is the only fast food in the please. Lord, get more fast food. The opera Mills location. Not eating at this store anymore.
  • TT
    Tammy
    Nov 16, 2025
    1.0
    Worst service ever. Items were left off the order. No one was at the counter to ask for the missing items. There were no napkins included, and none anywhere in the restaurant to self serve. The food was only warm when we got it. It was not brought to the table like the number said. A number was shouted and it was left on the counter. The dine in order was packed like it was for pick up.
  • EC
    Eddler Carrera
    Nov 9, 2025
    2.0
    Went today, Sunday Nov 9 Altho online on the website it says open at 5am. For both drivethru and dine in they had the doors locked and no one was at the window.
  • NC
    Nikki Crutchfield
    Nov 8, 2025
    1.0
    I went to the drive through. This lady had the UGLIEST attitude. Her name is Avvety. We explained that we was missing our nuggets. She said, "oh my god" with a mug on her face. She came back and gave us ONE NUGGET. AT this point we know shes being rude. We asked why? She was cussing us out in Spanish. After asking for a manager, she tried to tell us she is a manager. After saying no we need to talk to someone, she finally sent us over the manager. The manager helped us and was so sweet.
  • TW
    Terri Willingham
    Oct 19, 2025
    1.0
    The wait here is unacceptable!! They told us it would take 15-20 minutes to get our order. We could go to a sit down restaurant and have our order in that time frame. We said forget it and left! We won't be back to this McDonalds!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Nashville is open daily from 5:00 AM to 11:00 PM, except on Saturdays when it closes at midnight.

What hours is the drive-thru at this McDonald's open?

The drive-thru operates from 5:00 AM to 11:00 PM Sunday to Thursday, and until midnight on Fridays and Saturdays.