Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
4,057 reviews
5 stars
1,349
4 stars
691
3 stars
698
2 stars
357
1 star
962
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple reviewers.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customers.
Operational Issues
Customers noted significant delays in service, with some waiting over an hour for their orders, indicating possible management or staffing problems.
- HJHannah J6 days ago5.0The ladies that work in the morning are always so sweet and my breakfast is always fresh.
- ACAngel ColeNov 15, 20251.0I would definitely not recommend eating here!!! YOUR FOOD WILL BE COLD AND YOUR ORDER WILL SIT HERE FOR 15-20mins and it is absolutely filthy!!
- ECElijah CruzNov 13, 20251.0Both kiosks were down. When it went back up, I ordered my food, paid for it and never got my receipt because it went down again. Asked for assistance, didn’t get it but was read my order which was correct. I grabbed my order, went back to my room and was missing two sandwiches from my order. Don’t even waste your time here. Go somewhere local
- JCJohn-Mark ClarkNov 11, 20255.0Good location and easy access. Staff were friendly at this location and seemed to be having a great day
- JBJeremiah BuenrostroOct 26, 20251.0Worst McDonald’s ever. Very rude workers. They were straight up screaming we are not taking anymore orders although they were open. Throwing their hands in the air. Very unprofessional. Unfortunately nothing will ever be said about employee behavior because it’s a big organization
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1201 Broadway, Nashville?
McDonald's at 1201 Broadway, Nashville is open 24 hours daily, every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including same-day and no-contact delivery.
Can I use drive-thru services at this McDonald's and what are the hours?
Yes, the drive-thru is open 24 hours a day, seven days a week at this location.
What payment options are accepted at McDonald's on 1201 Broadway?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is mobile ordering available at this McDonald's?
Yes, mobile ordering is available through the McDonald's App for convenient ordering.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby parking options for visiting McDonald's at 1201 Broadway?
Yes, nearby parking options include SP+ Parking and Metropolis parking, convenient for customers driving to McDonald's.
If I'm visiting Bridgetone Arena or Downtown Nashville, is this McDonald's a convenient nearby dining option?
Yes, McDonald's at 1201 Broadway is close to Bridgetone Arena and Downtown Nashville, making it a great spot for a quick meal before or after your visit.
Are there nearby fuel and convenience stores close to McDonald's at 1201 Broadway?
Yes, Exxon & Mobil Stations and 7-Eleven convenience stores are near McDonald's, useful for quick stops before or after dining.
What social media channels can I follow for updates from McDonald's?
You can follow McDonald's on X (formerly Twitter) as @McDonalds, Instagram @mcdonalds, TikTok, and Facebook at facebook.com/McDonalds1201Broadway.