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McDonald's

3.3
(4117 reviews)

Business Details

1201 Broadway, Nashville, TN
37203, United States
(615) 255-6313
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 Broadway, Nashville, TN
37203, United States

Hours

Reviews

3.3
4,117 reviews
5 stars
1,374
4 stars
699
3 stars
705
2 stars
359
1 star
980

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and incorrect orders being common complaints.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.

Cleanliness

Many reviews mentioned dirty dining areas and restrooms, indicating a need for better maintenance and cleanliness standards.

Order Accuracy

Several customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Overall Experience

While some customers enjoyed their food and service, many expressed disappointment with the overall experience, citing chaos and disorganization.
  • JC
    Jonathan Caballero
    4 days ago
    1.0
    Increíble que hay que pagan el Parqueo . Que locura 🙆🏽‍♂️ You gotta pay the parking, that’s crazy
  • JP
    Jake Peltier
    Feb 25, 2026
    1.0
    After an hour we got our food and the missed half the order. Never had worse service for delivery
  • MM
    Monicia Madden
    Feb 20, 2026
    5.0
    This is by far the most nicest, best friend McDonald’s I’ve ever been to in Nashville. I was born and raised in Nashville near downtown so I have been to a whole lot of McDonald’s throughout my life. People in the drive-through the one that took my order absolutely fantastic. The person that hits me my Food absolutely Fantabulous! Y’all Rock !!
  • MB
    Magen Buck
    Feb 11, 2026
    1.0
    This place is terrible the staff is awful and terrible to there costumers I never went during the day but change your night shift staff one woman literally gotten mad we couldn’t understand her and left with a attitude yall don’t go here imma call corporate too
  • MP
    Michael Palmesi
    Jan 26, 2026
    1.0
    I walked all the way in the cold trying to get something to eat. I seen people inside and when I tried to open the door, it was locked. I was told I could only order through the drive thru. I mentioned that I walked and did not have a car. Was refused service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1201 Broadway, Nashville?

McDonald's at 1201 Broadway, Nashville is open 24 hours daily, every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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