Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
4,089 reviews
5 stars
1,361
4 stars
695
3 stars
703
2 stars
358
1 star
972
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, which is unacceptable for a fast food establishment.
Staff Behavior
There were numerous complaints about rude and unprofessional staff, with some customers experiencing poor customer service and negative interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.
Management Issues
Several reviews pointed to a lack of effective management and staffing, leading to chaotic service and operational inefficiencies.
- ASAustin Skidmore1 day ago4.0Public restrooms, a rare find in the city. Free refill on my coffee. Will be a frequent customer this winter ...
- ASAiden S2 days ago1.0Employees rude did not fulfill order correctly. And did not include condiments. I have low expectations it’s McDonald’s but really?
- TMtina morganDec 29, 20251.0This place is awful mceonalds should be ashamed .service is disgusting .5 peolle in thw restaurant 6 staff working and it took 45 mins to have our food made and then waited another 20 mins for what was supposed to be hot chocolate when asked at the counter the staff are awful stay away everyone waste of time and certainly waste of money all thrown away .
- JLJames LauderdaleDec 27, 20253.0Either corporate or management needs to add more team members. They are a very busy location downtown and need more support
- SNSabrina NDec 24, 20251.0The Fries were kinda warm, they tasted like Luke warm mcchicken Fries. Meaning yall cooked mcchicken in same vat. Big Mac was extremely messy. Dr Pepper was good.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1201 Broadway, Nashville?
McDonald's at 1201 Broadway, Nashville is open 24 hours daily, every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including same-day and no-contact delivery.
Can I use drive-thru services at this McDonald's and what are the hours?
Yes, the drive-thru is open 24 hours a day, seven days a week at this location.
What payment options are accepted at McDonald's on 1201 Broadway?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is mobile ordering available at this McDonald's?
Yes, mobile ordering is available through the McDonald's App for convenient ordering.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby parking options for visiting McDonald's at 1201 Broadway?
Yes, nearby parking options include SP+ Parking and Metropolis parking, convenient for customers driving to McDonald's.
If I'm visiting Bridgetone Arena or Downtown Nashville, is this McDonald's a convenient nearby dining option?
Yes, McDonald's at 1201 Broadway is close to Bridgetone Arena and Downtown Nashville, making it a great spot for a quick meal before or after your visit.
Are there nearby fuel and convenience stores close to McDonald's at 1201 Broadway?
Yes, Exxon & Mobil Stations and 7-Eleven convenience stores are near McDonald's, useful for quick stops before or after dining.
What social media channels can I follow for updates from McDonald's?
You can follow McDonald's on X (formerly Twitter) as @McDonalds, Instagram @mcdonalds, TikTok, and Facebook at facebook.com/McDonalds1201Broadway.