Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor customer service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with some customers receiving cold or stale items, while others praised the freshness.
Cleanliness
The cleanliness of the location varied, with some reviews noting clean bathrooms and dining areas, while others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Management Issues
Several reviews highlighted problems with management, including rudeness and lack of effective customer service.
KK
Kanisha Kimble
1 day ago
5.0
5 STARS
SW
Sherry Walker
Nov 6, 2025
1.0
Update: I was asked to give feedback on their website. I tried. I am required to enter a store number. I did not receive a physical receipt. The receipt in my app does not show a store number. The website locations does not show a store number. I called the phone number twice and there was no answer. I am unable to give feedback without the store number, even though I have the address.
Original review:
I ordered through the app with drive thru option, got my code, they couldnt find it. My app changed as I was showing them and told me to pick a table. There is a bug somewhere. I could not eat my mccrispy chicken biscuit. I know chicken is stringy but I am almost certain this chicken really had some type of string in it. I could not pull it apart without some major strength behind it. When I tried to bite into it, I could not. It was so rubbery and stringy. I never got one bite in. Oh and the biscuit was burnt, a very very dark brown and tough also. I give up giving chances. I received a pretty raw Quarter punder with cheese during their ecoli issue. Someone from corporate asked me to send my pictures, only thing the email name was from a no reply address. Sent them anyway and no response since. Going 10 mins out of my way next time to Hardees. I dont eat out alot anymore but food like this says dont come back. I am not loving it nor my wasted money.
LH
Laura Hector
Oct 20, 2025
4.0
Exactly what you'd expect quick food to go, you have to love a McDonalds every now and then real convenient.
DR
Donald Robertson
Aug 2, 2025
4.0
McDonald's is McDonald's, the bathroom was very, very clean👍🏾👍🏾👍🏾
ES
Elizabeth Snellings
Jul 29, 2025
1.0
Today I ordered a Spicy Chicken Deluxe combo and a Snack wrap combo thru drive thru. Fries were hot. However, the chicken sandwich was rubbery and the bun was stale.
What are the regular dining hours for McDonald's at 154 McGavock Pike, Nashville?
McDonald's is open daily from 5:00 AM. Closing hours are 11:00 PM Monday to Wednesday and Sunday, and midnight from Thursday to Saturday.
When is the drive-through open at this McDonald's location?
The drive-through operates from 5:00 AM daily, closing at 11:00 PM Monday to Wednesday and Sunday, and midnight from Thursday to Saturday.
What delivery options does McDonald's offer?
McDonald's offers delivery including curbside pickup, same-day delivery, and no-contact delivery service.
How can I order McDonald's food for delivery or pickup?
You can order via the McDonald's app available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's location accept?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru for customer convenience.
Which nearby places can I visit around McDonald's at 154 McGavock Pike?
Nearby you can find Kroger grocery store, Legacy Barber Lounge, The Venue at Nashville concert venue, and CVS Pharmacy, all great spots to check out before or after your meal.
How can the nearby Kroger Fuel and MAPCO gas stations assist me when visiting McDonald's?
If you're fueling up at Kroger Fuel or MAPCO gas stations nearby, you can conveniently stop by McDonald's for a quick meal or beverage during your trip.
Are there any nearby financial services near this McDonald's?
Yes, nearby financial services include U.S. Bank, U.S. Bank ATM, Western Union, and LibertyX Bitcoin ATM, making it easy to manage transactions when visiting.
Does McDonald's offer any rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards which lets you earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.