Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,301 reviews
5 stars
497
4 stars
281
3 stars
242
2 stars
89
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
The cleanliness of the location was inconsistent, with some reviews highlighting clean facilities, while others noted dirty bathrooms and dining areas.
Management Concerns
Several reviews mentioned issues with management, including rudeness and lack of customer service training.
- RCRusty ChesterDec 30, 20255.0Stopped for a quick burger. It was quick and it was a burger. Win
- LPLois PittDec 17, 20254.0My fries were almost too cold, my sandwich was warm. My food was to go, no offer for katsup which is typical. I love McDonalds but they need to make sure food is fresh and hot!!
- XJXanthe JoinerDec 7, 20251.0This is a horrible McDonald’s! It is constantly cancelling my online orders. I will never use this location again!
- KKKristinaDec 7, 20251.0There is almost never anyone available at the front register, which is frustrating for customers who don’t know how to use the kiosk. Someone should consistently be there to take orders and assist guests when needed. Additionally, it should not take 20 minutes to prepare a small cup of drip coffee. The manager on duty really needs to improve the store’s organization and overall efficiency.
- CCClaire CDec 5, 20251.0Went though for just a drink and was given the wrong item. I drove back through and politely explained the error. The guy sent me to the 2nd window where the girl was extremely rude. She argued with me that the order was right (regarding ice) when I again corrected her. To give me the 3rd try, she shoved the drink through the window snapped they couldn't take it back for the one she just handed me, and walked away without another word. I was stuck with 3 drinks and 2 cup holders so had to awkwardly dump one of the incorrect ones from the drive thru. Add that it was slow service and hard to get in and out of and this location is a pass. Update: feedback link gets a page not found error on two desktop browsers and mobile. Ridiculous.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 154 McGavock Pike, Nashville?
McDonald's is open daily from 5:00 AM. Closing hours are 11:00 PM Monday to Wednesday and Sunday, and midnight from Thursday to Saturday.
When is the drive-through open at this McDonald's location?
The drive-through operates from 5:00 AM daily, closing at 11:00 PM Monday to Wednesday and Sunday, and midnight from Thursday to Saturday.
What delivery options does McDonald's offer?
McDonald's offers delivery including curbside pickup, same-day delivery, and no-contact delivery service.
How can I order McDonald's food for delivery or pickup?
You can order via the McDonald's app available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's location accept?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru for customer convenience.
Which nearby places can I visit around McDonald's at 154 McGavock Pike?
Nearby you can find Kroger grocery store, Legacy Barber Lounge, The Venue at Nashville concert venue, and CVS Pharmacy, all great spots to check out before or after your meal.
How can the nearby Kroger Fuel and MAPCO gas stations assist me when visiting McDonald's?
If you're fueling up at Kroger Fuel or MAPCO gas stations nearby, you can conveniently stop by McDonald's for a quick meal or beverage during your trip.
Are there any nearby financial services near this McDonald's?
Yes, nearby financial services include U.S. Bank, U.S. Bank ATM, Western Union, and LibertyX Bitcoin ATM, making it easy to manage transactions when visiting.
Does McDonald's offer any rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards which lets you earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.