Krispy Kreme

4.1
1741 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Nashville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
408 Thompson Lane, Nashville, TN
37211, United States

Hours

Reviews

4.1
1,741 reviews
5 stars
1,050
4 stars
277
3 stars
132
2 stars
75
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff friendliness varies; some employees provide excellent service while others are reported as rude or dismissive.

Product Freshness

Many customers appreciate the fresh donuts, but there are complaints about receiving cold or stale items.

Order Accuracy

Several reviews mention issues with incorrect orders and lack of product availability.

Cleanliness

The cleanliness of the store is inconsistent, with some customers noting a dirty environment.

Operational Hours

Customers express frustration over inconsistent closing times and long wait times in the drive-thru.
  • AB
    Amy Bizzle
    Nov 17, 2025
    5.0
    Everything about this place is amazing
  • JF
    j f
    Nov 12, 2025
    4.0
    When they are fresh they are the best but def cost more than most places
  • MW
    Mary Williams
    Nov 4, 2025
    5.0
    There's a driver for avirett that sits by the door, Jon. He's opens/closes the door for ladies, he's the added star to these delightful melt in your mouth donuts.
  • DF
    Domingo Fernandez
    Oct 30, 2025
    1.0
    Save yourself the disappointment. The donuts are old every morning until they sell out all the day old donuts. Donuts delivered to the grocery stores are made first thing in the morning then sit in the back all day till the next morning for delivery. Employees seldom wash their hands between touching donuts and tending money. They constantly add more grease and very rarely drain or clean the fryer making allll the donuts. It's been 3 years I'm sad to say since I have eaten what once was my favorite donut. They discontinued maple and things I've seen in the years I've been visiting this location sickens me. Constant shortcuts in standard practices are making low quality product like watered down glaze. All the way up they know and choose to cover it up. Donuts aren't cheap.
  • DB
    Demetrius Boudreaux
    Oct 24, 2025
    5.0
    Where my wife and I live now, we no longer have a Krispy Kreme. Being in Franklin to visit and knowing that it has a Krispy Kreme was everything because it's been over a year since eating a Krispy Kreme donut. It brought back so many memories.

Frequently Asked Questions About Krispy Kreme

What are the operating hours of Krispy Kreme Nashville?

Krispy Kreme Nashville is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

When are Krispy Kreme's Hot Light Hours for free Original Glazed® Doughnuts?

Hot Light Hours are from 7-9 AM and 5-7 PM when customers can get a free Original Glazed® Doughnut fresh off the line.