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Jimmy John's

4.4
(222 reviews)

Business Details

15563 Old Hickory Blvd, Nashville, TN
37211, United States
(615) 445-4570

About

Sandwich Restaurant

Location

Jimmy John's
15563 Old Hickory Blvd, Nashville, TN
37211, United States

Hours

Reviews

4.4
222 reviews
5 stars
162
4 stars
26
3 stars
8
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful service, others reported rude interactions and poor handling of complaints.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Most reviews highlighted the freshness and taste of the sandwiches, with particular praise for the bread and overall quality.

Speed of Service

While many customers appreciated the fast service, there were complaints about delays in delivery and order readiness.
  • DD
    drikard
    Feb 18, 2026
    2.0
    Don’t get me wrong if Jimmy John’s makes the sandwich right then it’s a pretty good sandwich, however, too many times Jimmy John’s now has forgotten something I asked for: for instance, onions or Jimmy peppers and without those the sandwich does not have much flavor. With places like Jersey Mike’s, who always gets the food right I might stop going to Jimmy John’s. Just goes to show no matter how good the food is if you make it poorly or forget something that ruins the whole experience and makes me want to go elsewhere
  • BW
    Brionna Wilson
    Feb 4, 2026
    5.0
    Patrick made the best club lulu I’ve had at a Jimmy John’s! Customer service 10/10
  • LR
    Lee Roberts
    Oct 3, 2025
    5.0
    Got my sandwiches to go. I had the Turkey Tom and chips! Friendly customer service too. Had my order promptly.
  • HL
    Hailey Lockhart
    Sep 17, 2025
    5.0
    Had my online order all ready with nothing left out as soon as I got there. Delicious. Definitely my favorite place to get a sub. Try the Italian night club toasted. So good.
  • JH
    Josh Holt
    Nov 28, 2017
    5.0
    Great store and great people running it!

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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