Jimmy John's

4.0

387 reviews

Business Details

Sandwich Restaurant

Jimmy John's

457 Donelson Pike, Nashville, TN

37214, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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4.0

387 reviews

5 stars

218

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Mixed reviews on service speed and staff attentiveness, with some praising fast service while others reported slow or distracted staff.

Frequent complaints about incorrect orders and poor handling of customer complaints regarding mistakes.

General satisfaction with food freshness and taste, but some customers noted issues with portion sizes and specific sandwich preparations.

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poor food handling practices.

Negative feedback regarding the general manager's attitude and handling of customer complaints, leading to dissatisfaction among patrons.

SE
S E
Jan 5, 2026
3.0
There was something off in my sub. Not sure what it was, lettuce perhaps. I generally like JJ’s but I won’t be back to this one.
SS
s
Nov 15, 2025
5.0
Hard workers
AR
Aretha Randle
Nov 12, 2025
4.0
Had to order extra meat because it was a little skimpy on the last Turkey Tom order, however Worth the extra $2? Maybe. I love their pickles which keeps me coming back. I don't like bagging my own sandwich like.... What!?
JC
John-Mark Clark
Nov 9, 2025
5.0
This location is clean and fast. Just as they promise. I've been here 5-8 times over the past year or so and Haven't has a missed order yet.
NS
Nish Shivnani
Nov 8, 2025
2.0
The service was super slow and staff appeared to be distracted and/or multi-tasking. Never had this experience at a Jimmy John's.