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Jimmy John's

4.0
(390 reviews)

Business Details

457 Donelson Pike, Nashville, TN
37214, United States
(615) 988-2680

About

Sandwich Restaurant

Location

Jimmy John's
457 Donelson Pike, Nashville, TN
37214, United States

Hours

Reviews

4.0
390 reviews
5 stars
219
4 stars
72
3 stars
36
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, wrong orders, and poor customer service experiences, particularly with management.

Food Quality

While some customers enjoyed the sandwiches, others complained about small portions, incorrect orders, and unsatisfactory food quality.

Cleanliness

Feedback on cleanliness was mixed; some praised the cleanliness of the store, while others noted unsanitary conditions.

Fast Delivery

Several reviews highlighted the speed of service, with many customers appreciating the quick turnaround for their orders.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rude or unhelpful behavior.
  • DE
    Darla Emberton
    Feb 3, 2026
    1.0
    I ordered on the Jimmy John's site, but they had by delivery done by Uber? I ordered over an hour ago and still don't have my food. The whole point is it's supposed to be fast? I was sent a text letting me know they were having Uber deliver it with a link to track it. The driver picked it up and instead of driving 5 min to me, proceeded to deliver multiple other orders and take at least 40 min. Hopefully it gets here soon and isn't terrible. I won't order delivery from here again.
  • RC
    Rachel Cantu
    Jan 13, 2026
    5.0
    We came after a long road trip and it was the perfect spot to reset!
  • SE
    S E
    Jan 5, 2026
    3.0
    There was something off in my sub. Not sure what it was, lettuce perhaps. I generally like JJ’s but I won’t be back to this one.
  • AR
    Aretha Randle
    Nov 12, 2025
    4.0
    Had to order extra meat because it was a little skimpy on the last Turkey Tom order, however Worth the extra $2? Maybe. I love their pickles which keeps me coming back. I don't like bagging my own sandwich like.... What!?
  • JC
    John-Mark Clark
    Nov 9, 2025
    5.0
    This location is clean and fast. Just as they promise. I've been here 5-8 times over the past year or so and Haven't has a missed order yet.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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