Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and helpful staff, with specific mentions of employees like Kinza, Levi, and Kelsey for their exceptional service.
Coffee Quality
The coffee received high marks for taste and variety, with many customers expressing their preference for Dutch Bros over competitors like Starbucks.
Order Accuracy and Speed
Several reviews noted issues with order accuracy and long wait times, particularly for online orders, indicating inconsistency in service speed.
Atmosphere
The overall atmosphere was described as positive and energetic, contributing to a pleasant customer experience, although some reported isolated incidents of rudeness.
IP
Ioannes Perez
Feb 22, 2026
1.0
I enjoy Dutch bros a lot but lately this location has been slowly getting worst. Everytime I place an online order I still have to wait a long time. The staff close the walk up window and blatantly ignore you standing there forcing you to wait the absurdly long drive thru line to still not have the online order ready by the time you get to the drive thru window.
YM
Yoshi Man
Feb 12, 2026
5.0
I LOVE Dutch Bros! I usually go to the Murfreesboro location, but today I stopped by the Madison one and had to give Aj and Kaitlyn their flowers.
I waited about 20 minutes in the drive-thru and I won’t lie, I was getting a little frustrated at first. But when I looked inside and saw it was just those two running everything taking orders and handing out drinks on both sides I understood real quick.
They were sweet, hilarious, and kept their cool the whole time. In Murfreesboro there’s usually 4–5 bros in there, so I definitely give these two their props! Y’all did amazing. 💙☕️
BB
Bree
Feb 10, 2026
1.0
My friends and I came thru at 9:30. We were told they are not selling any coffee at a coffee location. That they had shut down the coffee machines early so they could start closing. They are not suppose to close till 10 so it’s very disappointing and unprofessional that they close before posted time. If you close down early please change your posted hours so people don’t waste their time coming to this location.
LS
Lyndsey Spitzel
Feb 5, 2026
5.0
Absolutely love the Madison Dutch Bros. The people are always so upbeat and sweet.
V
vivi .
Feb 4, 2026
5.0
Nikki was absolutely AMAZING!!!! Her customer service was phenomenal, she made the drink absolutely so amazing with extra love and care,
she was literally the sweetest ever!!!! I would come back just to see her and for her amazing skills♥️ WE LOVE YOU NIKKI OUR QUEEN
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 1713 Gallatin Pike N?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What is Dutch Bros Coffee known for?
Dutch Bros Coffee offers killer coffees, epic drinks, and energetic Broistas, with a focus on positive energy and community giveback campaigns.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday from Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. You can also let your broista know if you don’t have the app.
What payment methods does Dutch Bros Coffee accept?
Payments accepted include cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for personal check acceptance.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros does not offer delivery directly, but third-party services may deliver. They recommend visiting the shop for the best quality and experience.
What nearby places can I visit along with Dutch Bros Coffee at 1713 Gallatin Pike N?
Nearby places include Whataburger for fast food, Walgreens for pharmacy and convenience, and Books-A-Million for retail shopping.
Is there a nearby urgent care center near Dutch Bros Coffee?
Yes, Concentra Urgent Care is located nearby for occupational safety and medical needs.
Where can I find automotive services near Dutch Bros Coffee?
Automotive services nearby include Tire Discounters for tire and repair services, and Rent To Own Auto Centers for car rental and sales.
Can I order Dutch Bros Coffee ahead via an app?
Yes, you can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store, which also offers rewards and customizations.
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