Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.5
256 reviews
5 stars
199
4 stars
27
3 stars
9
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.
Speed of Service
Several reviews noted slow service, particularly during peak times, with long wait times for both drive-thru and pickup orders.
Drink Quality
The quality of drinks received mixed feedback; while many enjoyed the flavors and options, some found the coffee to be disappointing or inconsistent.
Atmosphere
Customers appreciated the clean and well-maintained environment, contributing to a positive overall experience.
Mobile Ordering Issues
Multiple reviews mentioned problems with mobile orders not being ready on time, leading to frustration among customers.
- ABAndrea B2 days ago5.0Had been wanting to try Dutch bros for a while and it didn't disappoint
- MBMelissa BanksJan 5, 20265.0The girl in the drive-through in the morning is absolutely amazing! Great service and great coffee!!
- AMAlondra MorenoDec 27, 20255.0Love my local Dutch Bros, amazing staff!! Pretty friendly and it’s always clean. Definitely recommend!
- JTJill TDec 14, 20252.0The employees are really nice and the drinks are delicious but pickup orders are never ready on time. I always wait for my pickup order to be ready for 10-15 minutes past the time it says it will be ready in the app. It's was even 20 minutes once. They seem to start your order when you arrive to pickup. I would not recommend scheduling a pickup here. If you are in a hurry maybe go somewhere else.
- JRJake M RiggsDec 7, 20255.0I just had the best experience at this Dutch Bros this morning. I live in New York City and we don’t have any stores up there so I was finally able to use my birthday voucher here in Nashville. I forgot who took my order but she was so sweet and went all out for my birthday drink by decorating it and all at 5:00 in the morning! If you see this, thank you so much for making my day!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a wide range of drinks including killer coffees, epic drinks, classic espresso drinks like mocha, latte, and breve, decaffeinated espresso options, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and kid-friendly beverages like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What sugar-free flavor options are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer caffeine-free drinks?
Yes, caffeine-free options include handcrafted decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks; check locally.
Can I order ahead or use curbside pickup at Dutch Bros Coffee?
Dutch Bros Coffee offers curbside pickup but does not offer delivery. Currently, ordering ahead with customizations might be limited; it's recommended to order in person for special requests.
What are the operating hours for the Dutch Bros Coffee at 2381 Elm Hill Pike?
The shop is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee have a drive-thru at this location?
Yes, this Dutch Bros Coffee location has a drive-through service available.
Are there any nearby hotels to Dutch Bros Coffee at 2381 Elm Hill Pike for travelers?
Yes, several hotels are nearby including Extended Stay America - Nashville - Airport - Music City, Baymont by Wyndham Nashville, Hampton Inn, and Courtyard by Marriott Nashville Airport, making it convenient for travelers to grab coffee during their stay.
What local dining options are near Dutch Bros Coffee if I want a meal before or after my coffee?
Nearby dining options include Jack in the Box for fast food and Waffle House for breakfast and brunch, giving you convenient meal choices around Dutch Bros Coffee.
Are there any entertainment or cultural attractions near Dutch Bros Coffee at 2381 Elm Hill Pike?
Yes, the Parthenon, an arts and entertainment venue, and the Downtown Nashville & Johnny Cash Museum are nearby, perfect spots to visit before or after enjoying your coffee.