Dunkin'

Reviews

• JJ

  Justin

  Dec 24, 2025
  5.0
  Extremely friendly staff.
• II

  info

  Dec 5, 2025
  2.0
  Terrible service, staff all don't care. Can't find orders when they are made with the app and tell you that like it's your problem and you're fault. I waited 90 minutes and they still couldn't find it.
• DM

  Daria Moran

  Dec 2, 2025
  1.0
  They stole my money. I placed an order through the app and arrived to pick it up at 8 PM. However, all the lights were off and the doors were locked, even though their posted hours are 8:30. They closed early and didn't make my order, but kept my money anyway. I have been calling their store, but no one answers the phone. I have tried calling Dunkin corporate customer service, but they put you on hold for 20 minutes then hang up. I tried emailing, but they don't respond there either. I don't live in Nashville, so I am unable to physically go back to the store. Guess I will have to report the theft to my credit card company and try to claw the money back that way.
• SL

  sully lemmons

  Nov 30, 2025
  1.0
  Slowest service of any fast food chain.
• BB

  Brandon Bembenek

  Nov 25, 2025
  1.0
  CHECK YOUR RECEIPTS!* Earlier this month, I visited this Dunkin location. It was in the evening and the girl who rung me up through the drive through, D’Andre, decided to press a 20% tip without my knowledge. This was not an accident, and when I brought it up after receiving my receipt and seeing the extra tip, I was told by this employee that I saw her press it. This was not true. I contacted the corporate office and was told they will investigate it, but I encourage anyone who visits this location double-check their receipts after purchase. You may find that either this employer or another included an additional tip without your knowledge.