Dunkin'

2.8
174 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5101 Harding Rd, Nashville, TN
37205, United States

Hours

Reviews

2.8
174 reviews
5 stars
56
4 stars
17
3 stars
10
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Product Consistency

Many reviews highlighted issues with food and drink quality, including incorrect items, stale products, and poorly made beverages.

Staffing Issues

Numerous comments indicated that the location is often understaffed, leading to slow service and operational inefficiencies.

Customer Experience

While some customers praised individual staff members for their friendliness, overall experiences were marred by negative interactions and lack of attention.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues, including dirty facilities and expired food items.
  • KF
    Katherine Merchan Florez
    5 days ago
    1.0
    The super lousy service, the cashiers are extremely rude, they didn't give me the order I bought, they stole it in my face. I will never go back to that place, much less to a store like that.
  • JC
    Jason C
    Nov 16, 2025
    1.0
    2 employees look at me like what am I doing and the door is locked, you can't go inside. It's noon ffs.
  • AM
    Allyson Missler
    Nov 12, 2025
    1.0
    every time i place an order here, there is something wrong with it. food tastes like plastic which i have never experienced at any other dunkin. when i place mobile orders they consistently forget the food items and mess up the orders. today i got a drink that was made wrong and just tasted like straight cough medicine- totally undrinkable. i stopped asking them to remake things because they either get mad or act so shocked and surprised that you even had the audacity to ask and it takes them like 100 years to redo. i’m officially done going to this location.
  • FB
    Faith Bogatir
    Nov 4, 2025
    1.0
    People that who works at this location dont have ability to take your order correctly. Terrible experience. Be careful they charged one item extra that you did not order
  • GR
    Grem ron
    Nov 2, 2025
    1.0
    Not even ONE STAR. Terrible. Girl could not seem to ring us up correctly so we gave up and moved online. Then got our sandwiches STILL FROZEN. We went to get the warmed up through the drive through and they did it and we opened them and our two different sandwiches had OPPOSITE toppings. Bagel on croissant and vice versa. Like are you kidding me. Do not go here. Terrible service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Nashville, TN?

Dunkin' in Nashville, TN is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.