Dunkin'

3.9
623 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
400 Charlotte Ave, Nashville, TN
37219, United States

Hours

Reviews

3.9
623 reviews
5 stars
316
4 stars
114
3 stars
72
2 stars
48
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are criticized for being rude and dismissive.

Order Accuracy

Multiple reviews indicate issues with order accuracy, including wrong items being served and long wait times for mobile orders.

Cleanliness

Several customers reported unsanitary conditions and a dirty atmosphere, impacting their overall experience.

Staff Efficiency

Many reviews highlight slow service and a lack of urgency among staff, leading to long wait times for customers.

Product Quality

While some customers enjoy the coffee and food, others express dissatisfaction with the quality and freshness of items.
  • WC
    Wain Crump
    3 days ago
    3.0
    Well I've Been Here Almost An Year & While Coming Through Downtown @ Least Once A Week I'd Grab Breakfast Well, Can Someone Explain To Me @ Dunkin Why All Of Sudden The Chicken Biscuits Are Taken Off The Menu? Just Asking... My Favorite
  • GG
    Greg
    Oct 22, 2025
    5.0
    A large coffee and chocolate D🍩 Nut
  • BB
    Beth
    Oct 17, 2025
    1.0
    Just tried to go in there for a coffee and the lady at the register with a mask half down her face was rude, argumentative and just clearly didn’t want to be helpful. I usually go to the starbies on church but since they closed you all are the next closest to me. My fav to order is a caramel ribbon frappe w/ a blonde shot. I was trying to ask her for something similar but she didn’t seem like she wanted to be knowledgeable on your menu or try to think of a similar solution. I was in there the other day and couldn’t remember how the previous cashier told me to ring it in. She just kept saying we have nothing similar or it’s crème and it’s not blended for coffee it’s iced or hot or we don’t have that crunch thing or we just don’t have that type of drink. Even when I tried to explain how the other lady was able to find an Alternative and did it. She was just plain rude and dismissive. How are you gonna be a cashier if you can’t be friendly and willing to listen and adapt. Or know solutions.
  • PS
    pushkar shivam
    Sep 28, 2025
    5.0
    Great taste
  • JM
    Jess Mcguin
    Sep 24, 2025
    5.0
    This is the best Dunkin’ ever, very sweet staff, always know my order, everyone is always smiling. They are all beautiful! Love y’all keep being you!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 400 Charlotte Ave, Nashville?

Dunkin' is open Monday to Friday from 5:00 AM to 6:00 PM, and Saturday to Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup?

Yes, delivery is available daily from 6:30 AM to 5:30 PM, and the location offers both curbside pickup and delivery services.