Dunkin'

3.9
627 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
400 Charlotte Ave, Nashville, TN
37219, United States

Hours

Reviews

3.9
627 reviews
5 stars
316
4 stars
115
3 stars
73
2 stars
48
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; some customers praised friendly and efficient service, while others reported rudeness and lack of knowledge.

Order Accuracy

Several customers experienced issues with incorrect orders and items being out of stock, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a dirty atmosphere, impacting the overall experience.

Speed of Service

Customers frequently noted slow service and long wait times, particularly during busy hours.

Product Quality

While some customers enjoyed the food and drinks, others criticized the quality and freshness of items.
  • AN
    Alexander Neil
    Dec 30, 2025
    1.0
    I had 10mins between buses. I was first in line and they couldn’t make my order in time.
  • WC
    Wain Crump
    Nov 21, 2025
    3.0
    Well I've Been Here Almost An Year & While Coming Through Downtown @ Least Once A Week I'd Grab Breakfast Well, Can Someone Explain To Me @ Dunkin Why All Of Sudden The Chicken Biscuits Are Taken Off The Menu? Just Asking... My Favorite
  • GG
    Greg
    Oct 22, 2025
    5.0
    A large coffee and chocolate D🍩 Nut
  • BB
    Beth
    Oct 17, 2025
    1.0
    Just tried to go in there for a coffee and the lady at the register with a mask half down her face was rude, argumentative and just clearly didn’t want to be helpful. I usually go to the starbies on church but since they closed you all are the next closest to me. My fav to order is a caramel ribbon frappe w/ a blonde shot. I was trying to ask her for something similar but she didn’t seem like she wanted to be knowledgeable on your menu or try to think of a similar solution. I was in there the other day and couldn’t remember how the previous cashier told me to ring it in. She just kept saying we have nothing similar or it’s crème and it’s not blended for coffee it’s iced or hot or we don’t have that crunch thing or we just don’t have that type of drink. Even when I tried to explain how the other lady was able to find an Alternative and did it. She was just plain rude and dismissive. How are you gonna be a cashier if you can’t be friendly and willing to listen and adapt. Or know solutions.
  • JM
    Jess Mcguin
    Sep 24, 2025
    5.0
    This is the best Dunkin’ ever, very sweet staff, always know my order, everyone is always smiling. They are all beautiful! Love y’all keep being you!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 400 Charlotte Ave, Nashville?

Dunkin' is open Monday to Friday from 5:00 AM to 6:00 PM, and Saturday to Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup?

Yes, delivery is available daily from 6:30 AM to 5:30 PM, and the location offers both curbside pickup and delivery services.