Dunkin'

3.4
695 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
326 Harding Pl, Nashville, TN
37211, United States

Hours

Reviews

3.4
695 reviews
5 stars
291
4 stars
102
3 stars
63
2 stars
50
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Product Availability

Many reviews mentioned that the location often runs out of popular items, including donuts and coffee.

Cleanliness

Some customers appreciated the cleanliness of the store, while others reported unsanitary conditions.

Staff Attitude

While some staff were praised for being friendly and helpful, many reviews highlighted negative attitudes and unprofessional behavior from employees.

Operational Issues

Frequent complaints about the drive-thru being slow or malfunctioning, as well as inconsistent hours of operation.
  • KS
    Kamal Saad
    Nov 16, 2025
    1.0
    ⭐ 1 Star Review I had a really disappointing experience at this Dunkin’. We waited in the drive-thru for over 20 minutes, and the employees didn’t seem organized or attentive at all. The service was slow, unprofessional, and nothing like what you’d expect from a brand like Dunkin’. Definitely needs better management and staff training. I hope they improve, but this visit was extremely frustrating.Saturday night 11/15/25 at 6pm
  • CO
    Cookie OnaMission
    Oct 24, 2025
    5.0
    Good service and workers are personable.
  • BA
    Benjamin Anderson
    Oct 21, 2025
    2.0
    Got here 30 mins after opening. Out of cold brew and my ham and cheese croissant was half frozen. Abysmal.
  • PC
    Patricia Aguilar Corona
    Oct 19, 2025
    1.0
    This is the worst place I’ve been to get a coffee. Last time they took almost 30 min to give me 2 coffee’s. Then I am on my way to church trying to get a coffee and the order taker look like she don’t want to work. Didn’t even try to take the order in a friendly matter. After setting there for 20min. Man they need to get new personal and a manager that knows how to handle a fast food restaurant!!!! Never going there!!!!
  • MC
    Mimi Cortez
    Sep 29, 2025
    1.0
    Las Tuesday at 7:30ish pm my husband and I stopped by and the lady immediately stated they were closed… keep in mind we already had an issue like this before and the manager the following day had to provide me my order that has been placed through my app. So this time we decided to stop by instead so that we didn’t have the same issue from before happen only to be told they were closed and when told their signed said 9 they then changed the subject to they have sold out of EVERYTHING??!!! Like please do explain how that happens I’ve been going to Dunkin’s for years and never had someone tell me they sold out of everything only for the following morning for everything to be back in’s tick… wow. This Dunkin needs to hire better employees that actually want to work.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Nashville?

The Nashville Dunkin' at 326 Harding Pl is open Monday to Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.