Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
456 reviews
5 stars
151
4 stars
68
3 stars
45
2 stars
46
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant decline in service quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the restrooms, contributing to a negative customer experience.
Product Availability
Customers frequently noted that the location was out of various menu items, including donuts and bagels, leading to frustration.
Staff Performance
While some staff members received praise for their friendliness and efficiency, many reviews pointed out a lack of professionalism and poor customer service skills among others.
Management Concerns
Several reviews suggested that poor management and staffing issues were contributing to the overall decline in service and product quality.
- PPPaul Phelps2 days ago5.0Love the coffee
- BBBJan 5, 20265.0Clean fast and friendly
- ROReed OwensDec 30, 20251.0this place is a nightmare to go to. i've ordered the avocado toast with bacon multiple times, and it's never had the bacon on there. i'm pretty sure they just don't put bacon on there to get that extra dollar. poor management, drive thru lines last longer than most trips to the DMV. thank goodness they opened a Starbucks across the street, this place is a ripoff.
- BTBonnie ThomasDec 14, 20251.0The restroom was disgusting. It was dirty, filthy! The toilet and area around the toilet was covered in what appeared to be dirty water.
- DMDaria MoranDec 2, 20251.0They stole my money. I placed an order on 11/28 through the app and arrived to pick it up at 8:15 PM. However, all the lights were off and the doors were locked, even though their posted hours are 9:00. I guess they decided to take off early. They kept my money anyway though, even though they didn't actually make my order. I have tried calling, but no one answers the phone. I have tried calling Dunkin corporate customer service, but they put you on hold for 20 minutes then hang up. I've tried emailing customer service, but they don't respond there either. I was just in Nashville for the day, so I am unable to physically go back to the store. I guess I will just have to report the theft to my credit card company and try to claw the money back that way.
Frequently Asked Questions About Dunkin'
What are the opening hours for this Dunkin' location in Nashville?
This Dunkin' location is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.
What types of meals are served at this Dunkin' in Nashville?
They serve breakfast, lunch, and brunch.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for quick grab-and-go service.
What specialty items or drinks are featured in the holiday menu currently at this Dunkin'?
Currently, the holiday menu includes the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this location has a drive-thru to make your ordering experience quick and easy.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts credit and debit cards for payment.
Are there other coffee shops nearby if I want to explore different options?
Yes, Starbucks is nearby and offers coffee and smoothies, providing an alternative if you're looking to try a different coffee shop.
Are there convenient gas stations close to this Dunkin' location?
Yes, BP America, Twice Daily, and Shell gas stations are nearby, making it easy to fuel up your vehicle before or after your Dunkin' visit.
What local dining options are available nearby this Dunkin' besides coffee and donuts?
Nearby dining options include Victor's Taco Shop for Mexican fast food, KFC for chicken dishes, and Antonio's Italian Restaurant for Italian cuisine, offering variety for meals before or after your Dunkin' stop.