Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
1,195 reviews
5 stars
572
4 stars
220
3 stars
113
2 stars
70
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Speed of Service
Several reviews mentioned slow service, both in-store and at the drive-thru, with long wait times being a common complaint.
Food Quality
Customers expressed disappointment with the quality of food, citing cold items, lack of freshness, and incorrect food preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are occasional positive experiences.
- AFAaliyah FragosoNov 13, 20251.0I’m just gonna say that the coffee was terrible! It was barely sweet! I asked for an another pump of brown sugar and did not get it. And the iced caramel macchiato had no sweetener in it! Just coffee and milk! Zero caramel! I am never going back! I would rather go to the one a mile away for better coffee than this place. But I will say the donuts were good. Obviously they need better coffee making people. Not happy!
- ALAngie LeeNov 2, 20251.0I normally don’t leave reviews but this Dunkin location really needs to do better. I ordered just a simple coffee and still ended up waiting 10-15 minutes. The service was super slow and nobody seemed to have any sense of urgency. When I finally got my coffee it tasted absolutely horrible. It wasn’t made right at all and was honestly disgusting. For me to wait that long just to get a drink I couldn’t even enjoy is ridiculous. Very disappointed with this location and I won’t be coming back.
- CJCandy JayOct 28, 20255.0Every time I come in, im ALWAYS greeted with a bubbly welcome. Everytime I pull up to the drive thru, I feel like I'm being greeted by my favorite cousin. They always make my drinks perfectly, and if they don't, they're always more than happy to fix it. I love them so much! All of them! And the manager is the absolute sweetest! -The Lady with the weird Chai drink! 🤣🫶🏿
- EAElliot AstolosOct 28, 20252.0Every time I make sure to get extra cream and sugar (PAID EXTRA) and it’s never good when this specific man works. I came today and yesterday and it tastes like there’s no cream at all. I wasted $5 both days.
- MMMikeOct 27, 20254.0Fee thoughts, food was great service was wonderful up to getting order taken and that's where it ends, guy that took my order made it, made my sandwich then put it in the mobile order area in Drive Thru, rather than bring it to me...... the other employee she brought it to me after seeing me wait for a few wondering what was going on. All I all not bad but not great
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Nashville, TN?
Dunkin' is open Monday to Saturday from 4:30 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service and curbside pickup is not available.
What new holiday drinks are available at Dunkin' this season?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Where can I order ahead from Dunkin' to enjoy a quick grab and go experience?
You can order ahead using the Dunkin' mobile app available for both iOS and Android, or order online through their website for fast pickup or drive-thru service.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, brunch, and lunch at this location.
What specialties can I find at this Dunkin' store?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I pay with debit or credit cards at Dunkin'?
Yes, this location accepts both debit and credit card payments.
What nearby places can I visit around the Dunkin' on Briley Pkwy?
Nearby you can visit Tha Caddy Shack for soul food, Jasper Liquor and Wine for groceries, and Dollar City for discount shopping.
Is there a laundromat near Dunkin' where I can do my laundry while enjoying coffee?
Yes, Amigo Coin Laundromat is nearby, so you can conveniently take care of laundry and grab a coffee at Dunkin'.
Are there any nearby restaurants to Dunkin' where I could have a meal before or after my coffee?
Yes, nearby restaurants include Sphinx Gyro and Mexican, Panda House (Chinese fast food), Mazatlan Mexican Restaurant, and Agave's Mexican Restaurant.