Dunkin'

3.2
392 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2036 Rosa L Parks Blvd, Nashville, TN
37228, United States

Hours

Reviews

3.2
392 reviews
5 stars
156
4 stars
48
3 stars
24
2 stars
31
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a consistently negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, contributing to overall dissatisfaction.

Cleanliness

While some customers noted clean bathrooms, others reported dirty drink machines and unsanitary conditions, suggesting inconsistency in cleanliness standards.

Service Speed

Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.
  • AA
    Astrid
    Dec 31, 2025
    1.0
    Rude worker. From the moment we walked in, she had a rude attitude, made faces at us, and was unwelcoming. She grabbed the donuts with her bare hands, and when we told her we no longer wanted them because of that, she became offended and extremely rude. She said she was almost done and asked why we didn’t say something from the beginning. The behavior was disrespectful and unprofessional.
  • KP
    Keirah Palmer
    Dec 6, 2025
    1.0
    Hot drinks were cold upon. Came inside for a refund only to be have an unpleasant interaction by a young black lady with an ATTITUDE because I wanted a refund. She proceeded to tell me I had to contact the app. Upon inquiring as to how they would know I returned the items she proceeded with her attitude and told tell me how it wasn’t her issue because she didn’t control the app. I requested a manager who was unavailable so I asked her to call, turns out they are able to give refunds in the store. We’ll that clearly pissed her off even more!
  • HB
    Holland Boi
    Nov 30, 2025
    1.0
    Terrible service. We ordered two sausage, egg, and cheese sandwiches, and both were burnt until they were completely black. We also received a peppermint mocha that was overwhelmingly flavored with peppermint. When we went inside to address the issue, it appeared the restaurant was being run by a group of very young employees who seemed inexperienced. They even initially forgot our order entirely. This level of service is unacceptable.
  • BB
    Bryce Bragg
    Nov 20, 2025
    1.0
    I’ve given this Dunkin’ Donuts location multiple chances, and each time has been a letdown. My bacon croissant sandwich barely had any bacon on it—almost none. I actually had to order extra bacon separately just to make the sandwich decent. The drinks are no better. The refreshers, like the dragon fruit one, taste mostly like water with a hint of syrup. There’s almost no real flavor at all, and it’s happened every single time I’ve ordered one. The service is okay, but the food and drinks are not up to par. After three disappointing visits in a row, I’m really not happy with this location. They seriously need to improve the quality and consistency of their items.
  • AB
    Amber B
    Nov 20, 2025
    4.0
    I wasn’t greeted when I walked in which was kinda eh. I used the bathroom which was clean! Yay! Once I started ordering the workers were super nice and suggested some options to try. Very helpful and polite. I got the mango pineapple refresher with black tea. And that was absolutely not the right decision 😅 They didn’t recommend that one so I should have known better.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 2036 Rosa L Parks Blvd, Nashville?

Dunkin' is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Nashville offer delivery and curbside pickup?

Yes, this Dunkin' location offers both curbside pickup and delivery services.