Dunkin'

3.2
388 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2036 Rosa L Parks Blvd, Nashville, TN
37228, United States

Hours

Reviews

3.2
388 reviews
5 stars
155
4 stars
48
3 stars
24
2 stars
31
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned stale or poorly prepared food, including donuts and bagels.

Cleanliness

Customers reported unsanitary conditions in the store and poor maintenance of equipment.

Speed of Service

Multiple reviews noted slow service, particularly during busy hours, leading to long wait times.
  • BB
    Bryce Bragg
    4 days ago
    1.0
    I’ve given this Dunkin’ Donuts location multiple chances, and each time has been a letdown. My bacon croissant sandwich barely had any bacon on it—almost none. I actually had to order extra bacon separately just to make the sandwich decent. The drinks are no better. The refreshers, like the dragon fruit one, taste mostly like water with a hint of syrup. There’s almost no real flavor at all, and it’s happened every single time I’ve ordered one. The service is okay, but the food and drinks are not up to par. After three disappointing visits in a row, I’m really not happy with this location. They seriously need to improve the quality and consistency of their items.
  • AB
    Amber B
    4 days ago
    4.0
    I wasn’t greeted when I walked in which was kinda eh. I used the bathroom which was clean! Yay! Once I started ordering the workers were super nice and suggested some options to try. Very helpful and polite. I got the mango pineapple refresher with black tea. And that was absolutely not the right decision 😅 They didn’t recommend that one so I should have known better.
  • SC
    Serena Chin
    Nov 12, 2025
    1.0
    Every single time I’ve ever gone here they tell me they can’t make food because their “kitchen is closed”. Like it’s not just A toaster oven!! The staff is rude as rude can be!! Don’t even waste ur time go somewhere else. Also, refused to give me munchkins after I said that would be find if they’re not serving food. They also don’t even butter the bagel when you do finally get one and give you one or none butter packets with a non toasted or buttered bagel.
  • CA
    Chase Abbott
    Nov 11, 2025
    1.0
    Very unimpressed with the Dunkin off of Rosa Parks. I’m just coming in to get a tasty cookie butter drink and a sweet treat to go along with it, and while ordering and at the drive through the workers act as if they hate their lives. Im sorry it’s such an inconvenience for me to place an order at the restaurant you chose to work at… will not be coming back.
  • LJ
    Latashia Johnson
    Nov 7, 2025
    1.0
    Worst Dunkin ever….i did a mobile order waited in the drive thru line for 10 minutes only to be pulled up then I waited for about 10 more minutes and still hadn’t receive my food. So I decided to go inside to get my food to only be told that they were out of croissants and so I asked for an English muffin then was told they they hadn’t even started fizzing my order yet. So I asked for a refund for the maple bacon croissant and snacking bacon and was told that I had ti contact customer service because it was a mobile order. Contacted customer service 3 times so far and still haven’t gotten anybody on the phone. I also contacted this particular store and guess what no answer phones are just ringing off the hook. So I’m still trying to get someone on the phone because I didn’t receive the product and I need a damn money back. These employees have the nerve to have attitudes as if they’re paid for my food

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 2036 Rosa L Parks Blvd, Nashville?

Dunkin' is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Nashville offer delivery and curbside pickup?

Yes, this Dunkin' location offers both curbside pickup and delivery services.