Domino's Pizza

3.1
346 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Nashville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5631 Charlotte Rd .

Location

Domino's Pizza
5631 Charlotte Rd, Nashville, TN
37209, United States

Hours

Reviews

3.1
346 reviews
5 stars
133
4 stars
41
3 stars
34
2 stars
20
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, rude interactions, and difficulty reaching someone for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses to complaints about their orders.

Food Quality

Feedback on food quality was mixed; while some praised the freshness and taste, others complained about cold, burnt, or poorly made pizzas.

Delivery Issues

Several customers experienced significant delays in delivery, with some orders taking over two hours and others being canceled without notification.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being unprofessional and unhelpful.
  • CR
    claudia rehg
    Oct 20, 2025
    1.0
    Ordered a pizza over the phone last weekend. Before I could even finish my order they said it’d be ready in 20 and hung up? No name no anything else or nothing. Got there and when we opened it at home the cheese was stale had to been sitting there for a MINUTE. Not melty or fresh or likely even made that shift.
  • WJ
    Walter Jones
    Oct 11, 2025
    1.0
    Worst domino’s ever to order anything from always give us wrong orders
  • FD
    F36 Dream
    Oct 1, 2025
    5.0
    I haven't had a bad experience ever with delivery. Markeese made my pizza and it was fire. Someone else commented on him as well, looks like now is a good time to order
  • EQ
    Evan Q
    Sep 25, 2025
    5.0
    My pizza was made by Markeese. He deserves a RAISE. This man made a perfect pie and in record time. He’s the TOM BRADY of pizza makers. I hope this man makes your pie cause this FIRE! fr fr
  • CS
    C S
    Sep 20, 2025
    1.0
    Ordered extra steak on a pizza and literally received a pizza with three small bits of steak. And the other toppings were sparse. Called and phone rang endlessly. Finally on the second or third call, someone picked up. They were very dismissive and made it difficult for me to get the issue corrected. I got no refund and they sent another pizza an hour and a half later. Why. This is such a great deal with the $9.99. It has me ordering Dominos again and then this awful customer service has just ruined the whole experience. Why should I have to pay to eat and hour and a half after I ordered. I should receive a refund.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Nashville offer?

Domino's offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 5631 Charlotte Rd, Nashville?

Delivery is available from 10:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Friday and Saturday.