Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
525 reviews
5 stars
289
4 stars
107
3 stars
63
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and welcoming staff, highlighting their willingness to go above and beyond to ensure satisfaction.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing to a pleasant dining experience.
Food Quality
While many enjoyed the food, there were mixed reviews regarding consistency, with some customers reporting issues with undercooked or poorly prepared items.
Management Changes
Recent changes in ownership have been positively noted, with many customers appreciating the improvements in service and food quality.
Order Accuracy
There were complaints about incorrect orders and service issues, indicating a need for better order management.
CB
Crystal Bussell
4 days ago
5.0
We came in for ice creams and everyone left happy.
GW
G W
Feb 11, 2026
5.0
I had a fantastic experience at the Dairy Queen on Nolensville Pike! The staff was friendly, welcoming, and worked efficiently even during a busy time. My order was prepared quickly and exactly as requested, and everything tasted fresh and delicious. The restaurant was clean and well-maintained, which made the visit even more enjoyable. This location truly stands out for its great customer service and quality — I’ll definitely be coming back!
BF
beeman family
Feb 7, 2026
5.0
Amazing workers food was amazing.
DS
Danyar Saberi
Feb 6, 2026
1.0
Worst Dairy Queen I have ever seen when I went in I saw people with out socks and flip flops and they were very rude
CE
Cheyenne Elkins
Jan 30, 2026
1.0
this place is absolutely DISGUSTING. i send my little brother to the restroom and the urinal is filled with urine dripping off the top. when he came out of the restroom i could still smell the aroma of urine on him because of how bad conditions it was left. he begged my mom to let us leave because he wanted to shower because of how gross he felt after just trying to use the bathroom. this place is so gross and a health hazard.
this was not a bad moment this is the standard at this place. this is months of neglect and laziness. the fact business like this are allowed to stay open is a joke.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 4831 Nolensville Pike, Nashville?
Dairy Queen Grill & Chill is open daily from 10:30 AM. Monday through Thursday and Sunday close at 9:00 PM, while Friday and Saturday close at 9:30 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and offer ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer facilities for families and children?
Yes, the location is family-friendly and good for kids, with amenities including high chairs, outdoor seating, restrooms, and wheelchair accessibility.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can place orders online through their website or use their mobile app, which also provides exclusive deals.
Is there a drive-thru available at Dairy Queen Grill & Chill on Nolensville Pike?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
When was the Dairy Queen Grill & Chill at 4831 Nolensville Pike established?
This Dairy Queen location was established in 2023.
Are there other fast-food restaurants near Dairy Queen Grill & Chill on Nolensville Pike?
Yes, nearby fast-food options include Lee's Famous Recipe Chicken and Wendy's, providing additional dining choices in the area.
What nearby places can help with automotive needs near Dairy Queen Grill & Chill?
AutoZone, Advance Auto Parts, and Rios Body Shop are nearby for automotive parts and repair services, convenient if you're running errands around Dairy Queen.
Are there any beauty salons or spas near Dairy Queen for a visit after enjoying ice cream?
Yes, nearby beauty options include Lux Hair Studio, Au Naturel Aesthetics, Everything Natural Salon, Cleancut and Eyebrows, and Mr B's Barber Salon for hair and beauty services.
Can I find other dessert or bakery options close to Dairy Queen Grill & Chill?
Yes, El Hornito Bakery and La Michoacana Golden, both nearby, offer bakery goods and smoothie bars if you're looking to explore other treats in the area.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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