Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
315 reviews
5 stars
136
4 stars
49
3 stars
28
2 stars
28
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many praised friendly and helpful service, several reviews highlighted rude behavior and poor order handling.
Food Quality
Customers generally enjoyed the food, especially the ice cream and Blizzards, but there were complaints about incorrect orders and limited menu options.
Cleanliness
The restaurant is often described as clean, but some reviews noted unsanitary practices and issues with food preparation.
Service Speed
Service speed is inconsistent; while some customers experienced quick service, others reported long wait times and slow order fulfillment.
Management
Positive mentions of management, particularly April and Josh, who were noted for their friendliness and effective leadership.
- PDPatty DavidsonNov 17, 20253.0The location is not at all convenient for a Dairy Queen .
- KKKim KinslerOct 26, 20255.0Love their cakes!
- GRgisele roseOct 13, 20251.0RUDE AS ALL GET OUT! Took my 2 children for ice cream and the young lady at the front had one hand on her chin and the other on her hip. My kids were too intimidated to order because of her attitude. I ordered their food and made a mental note to stay far away from the Dairy Queen and the care now next door. Dairy Queen if your workers don’t like their jobs they shouldn’t be there.
- RMRachel MillsSep 26, 20255.0Always great service
- ABAngela BeatonAug 31, 20255.0One of the nicest DQs I've ever been in. Ordered online and it was already being made right after. Pleasant staff.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, wheelchair accessibility, seating, and restrooms suitable for children.
Can customers place orders online for pickup at Dairy Queen Grill & Chill?
Yes, customers can use the online ordering system via the Dairy Queen website to place pickup orders.
Where is Dairy Queen Grill & Chill located in Nashville?
It is located at West End Square, 3404 W End Ave, Nashville, TN 37203-1029, USA.
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby convenience stores include Tiger Mart and 7-Eleven, and gas stations include Delta Express and Exxon & Mobil Stations, convenient for quick errands before or after your visit.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Chateau West (French and European cuisine), China King Restaurant, Shoney's, Orange Julius (another ice cream shop), and Woodlands Indian Vegetarian Cuisine.
Are there any fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, STRIDE Fitness West End gym and Karma Reflexology Bar spa are nearby, perfect for a workout or relaxation before or after enjoying your meal.
Does Dairy Queen Grill & Chill provide any mobile app deals or rewards?
Yes, you can download the Dairy Queen mobile app to access exclusive deals and participate in mobile ordering and rewards programs.
Does Dairy Queen Grill & Chill have social media presence for updates?
Yes, you can follow Dairy Queen on Facebook and Twitter (@DairyQueen) for updates and promotions.