Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
321 reviews
5 stars
140
4 stars
49
3 stars
28
2 stars
28
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while many praised friendly and attentive staff, others reported rude behavior and slow service.
Food Quality
The food, particularly the ice cream and Blizzards, received positive feedback for being fresh and delicious, although there were complaints about incorrect orders.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the overall dining experience.
Order Accuracy
Several customers expressed frustration with incorrect orders and issues with mobile app transactions, indicating a need for improvement in order accuracy.
AO
Alexis O
Feb 20, 2026
5.0
Fast friendly and fresh food and ice cream can’t beat it
DC
Deb Caine
Feb 8, 2026
5.0
Very cute little Dairy Queen tucked into a corner shop in a small strip-mall. The staff was friendly and we enjoyed sitting in a booth while we ate our Sundays. Sorry no pictures. It looked very clean.
AR
Ahmose Unnefer Ra
Jan 7, 2026
5.0
Overall amazing, the red head woman is always there morning noon and night. Providing great service over and beyond, mainly nights she handle all that traffic with one teen girl and one grill guy. THEY sure need to be notice for great work
RS
Rose Smith
Jan 1, 2026
1.0
Terrible customer service. I walked in and the cashier didnt acknowledge my presence for 10 minutes. She proceeded to finish wiping the counter and sweeping before taking my order.
DR
Donna Russell
Dec 7, 2025
5.0
Great service tonight and great blizzards as always!
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, wheelchair accessibility, seating, and restrooms suitable for children.
Can customers place orders online for pickup at Dairy Queen Grill & Chill?
Yes, customers can use the online ordering system via the Dairy Queen website to place pickup orders.
Where is Dairy Queen Grill & Chill located in Nashville?
It is located at West End Square, 3404 W End Ave, Nashville, TN 37203-1029, USA.
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby convenience stores include Tiger Mart and 7-Eleven, and gas stations include Delta Express and Exxon & Mobil Stations, convenient for quick errands before or after your visit.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Chateau West (French and European cuisine), China King Restaurant, Shoney's, Orange Julius (another ice cream shop), and Woodlands Indian Vegetarian Cuisine.
Are there any fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, STRIDE Fitness West End gym and Karma Reflexology Bar spa are nearby, perfect for a workout or relaxation before or after enjoying your meal.
Does Dairy Queen Grill & Chill provide any mobile app deals or rewards?
Yes, you can download the Dairy Queen mobile app to access exclusive deals and participate in mobile ordering and rewards programs.
Does Dairy Queen Grill & Chill have social media presence for updates?
Yes, you can follow Dairy Queen on Facebook and Twitter (@DairyQueen) for updates and promotions.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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