Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
319 reviews
5 stars
138
4 stars
49
3 stars
28
2 stars
28
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly and efficient staff while others reported rude behavior and incorrect orders.
Cleanliness
The restaurant was frequently noted as clean, although some reviews mentioned unsanitary practices.
Order Accuracy
Many customers expressed frustration with incorrect orders and issues with mobile app transactions.
Product Availability
Several customers were disappointed by the unavailability of certain menu items, such as chocolate ice cream.
Overall Experience
While some customers had positive experiences, others reported significant issues that led to dissatisfaction.
- ARAhmose Unnefer Ra5 days ago5.0Overall amazing, the red head woman is always there morning noon and night. Providing great service over and beyond, mainly nights she handle all that traffic with one teen girl and one grill guy. THEY sure need to be notice for great work
- RSRose SmithJan 1, 20261.0Terrible customer service. I walked in and the cashier didnt acknowledge my presence for 10 minutes. She proceeded to finish wiping the counter and sweeping before taking my order.
- DRDonna RussellDec 7, 20255.0Great service tonight and great blizzards as always!
- JSjustin segarraNov 24, 20251.0Did not want to refund my order from the mobile app. Would not recommend this place.
- PDPatty DavidsonNov 17, 20253.0The location is not at all convenient for a Dairy Queen .
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, wheelchair accessibility, seating, and restrooms suitable for children.
Can customers place orders online for pickup at Dairy Queen Grill & Chill?
Yes, customers can use the online ordering system via the Dairy Queen website to place pickup orders.
Where is Dairy Queen Grill & Chill located in Nashville?
It is located at West End Square, 3404 W End Ave, Nashville, TN 37203-1029, USA.
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby convenience stores include Tiger Mart and 7-Eleven, and gas stations include Delta Express and Exxon & Mobil Stations, convenient for quick errands before or after your visit.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Chateau West (French and European cuisine), China King Restaurant, Shoney's, Orange Julius (another ice cream shop), and Woodlands Indian Vegetarian Cuisine.
Are there any fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, STRIDE Fitness West End gym and Karma Reflexology Bar spa are nearby, perfect for a workout or relaxation before or after enjoying your meal.
Does Dairy Queen Grill & Chill provide any mobile app deals or rewards?
Yes, you can download the Dairy Queen mobile app to access exclusive deals and participate in mobile ordering and rewards programs.
Does Dairy Queen Grill & Chill have social media presence for updates?
Yes, you can follow Dairy Queen on Facebook and Twitter (@DairyQueen) for updates and promotions.