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Dairy Queen Grill & Chill

3.5
(321 reviews)

Business Details

West End Square, Nashville, TN
37203-1029, United States
(615) 385-0007
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
West End Square, Nashville, TN
37203-1029, United States

Hours

Reviews

3.5
321 reviews
5 stars
140
4 stars
49
3 stars
28
2 stars
28
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while many praised friendly and attentive staff, others reported rude behavior and slow service.

Food Quality

The food, particularly the ice cream and Blizzards, received positive feedback for being fresh and delicious, although there were complaints about incorrect orders.

Cleanliness

The restaurant was frequently noted as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Several customers expressed frustration with incorrect orders and issues with mobile app transactions, indicating a need for improvement in order accuracy.
  • AO
    Alexis O
    Feb 20, 2026
    5.0
    Fast friendly and fresh food and ice cream can’t beat it
  • DC
    Deb Caine
    Feb 8, 2026
    5.0
    Very cute little Dairy Queen tucked into a corner shop in a small strip-mall. The staff was friendly and we enjoyed sitting in a booth while we ate our Sundays. Sorry no pictures. It looked very clean.
  • AR
    Ahmose Unnefer Ra
    Jan 7, 2026
    5.0
    Overall amazing, the red head woman is always there morning noon and night. Providing great service over and beyond, mainly nights she handle all that traffic with one teen girl and one grill guy. THEY sure need to be notice for great work
  • RS
    Rose Smith
    Jan 1, 2026
    1.0
    Terrible customer service. I walked in and the cashier didnt acknowledge my presence for 10 minutes. She proceeded to finish wiping the counter and sweeping before taking my order.
  • DR
    Donna Russell
    Dec 7, 2025
    5.0
    Great service tonight and great blizzards as always!

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

The restaurant is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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