Brand Certified
Chipotle Mexican Grill
3.5(767 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
6838 Charlotte Pike, Nashville, TN
37209, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(615) 356-5860
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/nashville/6838-charlotte-pike?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2709
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Nashville West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
767 reviews
5 stars
318
4 stars
145
3 stars
61
2 stars
54
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and rushed during their orders.
Food Quality
Many customers reported issues with food quality, including undercooked rice, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by several customers.
Stock Issues
Customers expressed frustration over the restaurant being out of various menu items, often without prior notice, impacting their dining experience.
- IWIsaac Wienen1 day ago4.0Great place. It's Chipotle, so nothing exceptional, but the service was not bad at all!
- NLNikko LawsonFeb 19, 20261.0Came in 30 minutes before close. Asked if they were open and the woman was nice but the guy was rude and already putting food away. We left.
- JWJosh WilsonFeb 12, 20261.0Got the worst food poisioning of my life here last night. They are clearly mishandling food and it’s not safe. Both my significant other and I were bound to the bathroom for an entire night and this was the only thing we ate together so absolutely was the culprit. Caution advised.
- KAKiley AngelonaFeb 9, 20262.0Whoever was taking my order was so disrespectful very disappointed
- SMSusanne McGowanJan 28, 20261.0The food was horrible! The guacamole was dark green. The food didn't remotely even taste like Chipotle. I was so disappointed in this location. The whole store should be retrained on Chipotle standards and quality. I won't go back to this location.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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