Brand Certified
Chipotle Mexican Grill
3.5(510 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3900 Hillsboro Pike, Nashville, TN
37215, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(615) 292-9199
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/nashville/3900-hillsboro-pike?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1389
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Green Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
510 reviews
5 stars
214
4 stars
91
3 stars
50
2 stars
40
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling disrespected and unwelcome.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, food temperature, and overall quality, including complaints about stale or poorly prepared items.
Cleanliness
Several reviews pointed out that the restaurant was often dirty, with unclean tables and floors, detracting from the dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate responses from staff when addressing these problems.
- JMJordan MarahFeb 11, 20261.0I went in 1 hour before close. There was no product. I was told “we’re out” on 4 different items! I understand being out of something that close to close, but 4 was crazy. Especially when there were 5 team members in the kitchen not doing much of anything. A menu is a commitment to the guest and I was let down by this location that night.
- PCPamela CampbellFeb 9, 20261.0The man and women making my food were absolutely so rude! He did not respect my food allergies and got angry when he messed up my bowl and put meat on it(I don’t eat meat) then the women I asked for extra cheese and she put the smallest amount ever. I love chipotle never had any issues..nor have I ever been disrespected like that. Will never be coming back to this location
- CCCarterwalk13Jan 28, 20261.0Out of all the chipotle’s that I’ve been to this one is the lowest quality, terrible service, rude workers, and always out of stuff when I visit
- CFChristopher FergusonJan 11, 20265.0GOAT
- AMantonea marieNov 11, 20251.0Went on for a regular chicken bowl and had to pretty much beg the worker to add more food into the bowl. This location is constantly being rude and shorten the food amount they give. I complained and so did two more gentleman. Don’t even bother going to this location unless you want them to try to scam you into paying extra for double chicken after they give you scraps. They need to hire better quality workers and not ones with attitudes or act like they’re being held hostage by corporate.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Green Hills, Nashville?
Chipotle Mexican Grill in Green Hills, Nashville is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Nashville?
It is located at 3900 Hillsboro Pike, Davidson, Nashville, TN 37215, USA.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
Does Chipotle Mexican Grill in Green Hills provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online via an app?
Yes, you can order online using the Chipotle app available on the Apple App Store or via their quick link .
What is Chipotle's philosophy on food ingredients?
Chipotle uses only 53 real ingredients, focusing on responsibly sourced, humane, and sustainable farming practices without artificial colors, flavors, or preservatives.
How can I stay updated or contact Chipotle Green Hills via social media?
You can follow them on Facebook at 'ChipotleGreenHills', Instagram handle '@chipotle', Twitter '@ChipotleTweets', LinkedIn, Pinterest, and YouTube channel.
What nearby places can I visit before or after dining at Chipotle Green Hills?
Nearby you can visit Great Harvest Bread for bakery and smoothies, Parnassus Books for books and entertainment, and Fleet Feet Nashville - Green Hills for sporting goods and clothing.
Are there any nearby restaurants for more dining options near Chipotle Green Hills?
Yes, nearby restaurants include Ginza Japanese Restaurant, Chinatown Restaurant, Jet's Pizza, and Green Hills Grille offering a range of cuisines.
What local services are available near Chipotle Mexican Grill in Green Hills?
Nearby services include Massage Envy for massage and skin care, European Wax Center for hair removal, and Gluck Orthodontics for dental and orthodontic care.
Brand Certified Facts from Chipotle Mexican Grill
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