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Brand Certified

Chipotle Mexican Grill

2.9
(563 reviews)

About

Mexican Restaurant
Chipotle Belle Meade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
96 White Bridge Pike, Nashville, TN
37205, United States

Hours

Reviews

2.9
563 reviews
5 stars
184
4 stars
73
3 stars
47
2 stars
30
1 star
229

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with unclean tables and messy dining areas.

Customer Service

Staff are often described as rude, unhelpful, and unprofessional, leading to a negative customer experience.

Food Quality

Customers have noted issues with food freshness, portion sizes, and availability of ingredients.

Order Accuracy

There are consistent complaints about incorrect orders and missing items, both for in-store and online orders.
  • JH
    Julie Halbower
    Feb 16, 2026
    2.0
    I have been here 4 times. Every time, the restaurant is just unappealingly dirty. Towards the end of the evening, the food is stake and if they run out if something, you are out of luck. They refused to make more rice for me, for example. The service is unhelpful.
  • MC
    marquita cook
    Feb 16, 2026
    1.0
    The staff is rude and unfriendly. No one smiles and seems to be inconvenienced when they are asked for assistance
  • HA
    Hunter Armistead
    Jan 24, 2026
    5.0
    I’ve been coming here for years since it opened and this is the best version. The chain has upped their game in terms of the food and lunch was really tasty.
  • JL
    johnnell Terrell Lyric
    Jan 10, 2026
    1.0
    This is the WORST place to eat food at. It’s dirty, the girls who work there have horrible attitudes. The food is old and looks like they cooked it days ago. I walked in there today and there was no fresh food to serve to the customers. One girl at the counter was yelling when she had to make food for a customer….but that’s your job! HORRIBLE
  • JD
    John D
    Dec 31, 2025
    1.0
    These people did not prepare my order made via the app. Only time this has ever happened. Not only did they not prepare the order but refused to give me a refund even when I presented them the receipt. They said I “had to submit the refund on the app”. The app is terrible and uses a chat bot. Never got my food or a refund. Just a horrible experience with terrible customer service and an incompetent staff.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Belle Meade offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 96 White Bridge Pike?

Chipotle is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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