Chipotle Mexican Grill

2.9
590 reviews
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About

Mexican Restaurant
Chipotle Belle Meade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
96 White Bridge Pike, Nashville, TN
37205, United States

Hours

Reviews

2.9
590 reviews
5 stars
187
4 stars
77
3 stars
52
2 stars
31
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling like an inconvenience.

Food Availability

Customers frequently reported that the restaurant was out of key ingredients, often well before closing time.

Cleanliness

The dining area and service areas were often described as dirty and unkempt, with many customers noting filthy tables and trash.

Portion Sizes

Several reviews mentioned small portion sizes and complaints about being charged extra for minimal amounts of toppings.

Overall Experience

Many customers expressed disappointment with their experiences, indicating a decline in service and food quality compared to other locations.
  • JL
    johnnell Terrell Lyric
    2 days ago
    1.0
    This is the WORST place to eat food at. It’s dirty, the girls who work there have horrible attitudes. The food is old and looks like they cooked it days ago. I walked in there today and there was no fresh food to serve to the customers. One girl at the counter was yelling when she had to make food for a customer….but that’s your job! HORRIBLE
  • JD
    John D
    Dec 31, 2025
    1.0
    These people did not prepare my order made via the app. Only time this has ever happened. Not only did they not prepare the order but refused to give me a refund even when I presented them the receipt. They said I “had to submit the refund on the app”. The app is terrible and uses a chat bot. Never got my food or a refund. Just a horrible experience with terrible customer service and an incompetent staff.
  • DB
    dat boi
    Dec 21, 2025
    1.0
    Went in at 5:30pm for dinner. The only meat they had available was chicken (and it looked hours old and dry) everything else was empty. The queso and grilled veggies looked like they had been sitting there all day. Do they not prepare for the dinner rush? The service was horrible and the dining room was dirty. This is my trip to Chipotle. The last few experiences have been terrible. Makes me sad because I used to really love this establishment.
  • CC
    CW
    Dec 18, 2025
    1.0
    Similar to another recent reviewer. Came here for the first time ever, said I wanted a burrito, asked for beef, she replied "what beef" I pointed at the beef and she said "what beef" pointed again at the beef, she ignored and kept asking "brown rice?" "Brown rice?" Never asked for it. And just kept being confusing just told her I couldn't understand her because the music was on blast and her accent was too heavy to talk to and understand. Just left.
  • BB
    Betty
    Dec 12, 2025
    5.0
    Súper bien buena comida y buen ambiente y salió buen precio

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Belle Meade offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 96 White Bridge Pike?

Chipotle is open daily from 10:45 AM to 10:00 PM.