Business Details
About
Mexican Restaurant
Chipotle Nashville West End is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
736 reviews
5 stars
283
4 stars
121
3 stars
70
2 stars
58
1 star
204
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude or unhelpful staff, with several instances of employees displaying poor customer service.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked rice, stale chips, and missing ingredients.
Portion Sizes
A significant number of customers complained about small portion sizes and inconsistency in food servings.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and food preparation areas.
Order Accuracy
Customers frequently experienced issues with incorrect orders, including missing items and wrong food preparations.
- THTerrance HolmesDec 23, 20251.0I got cussed out by an employee. You can not reach a person to deal with issues. That is why the employees are out of control. I wish this establishment would be professional. Went to Metrocenter no problem.
- KKKunal KathaleDec 1, 20251.0I had a weird experience at this location! The guy who makes the chicken did not have it ready and there was a huge line in the store and customers including myself had to wait 20 minutes before they could cook and cut the chicken to fill the bowl. The guys who work here are super slow and take forever to make your order, if you’re dining or take away. I also found a small stone that in my order from yesterday which i thankfully did not gulp cus am pretty sure it would have given me nightmare and sent me to the hospital fr.
- DHDee HamiltonNov 28, 20255.0Celi and keandra great customer service. I appreciate you both
- WEWick EganNov 19, 20251.0Way too salty
- IKIlé KarolyOct 30, 20255.0Work lunch on a Thursday afternoon. The staff was great, very friendly and polite. The man at the register with medium-length locks had a very kind energy about him. Me and my crew enjoyed our meals which were tasty. My coworker’s burrito was nice and large, like an OG Chipotle portion.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Nashville West End serve?
Chipotle Nashville West End offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 2825 W End Ave?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Nashville West End offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order food from Chipotle Nashville West End online?
You can order online through the Chipotle app, their website at https://order.chipotle.com/, or via their quick link at https://chipotle.app.link/Carne-Apple.
What is the address and contact information for Chipotle Nashville West End?
The address is 2825 W End Ave, Nashville, TN 37203. For inquiries, you can call +1 615-320-1693 or email tn.1370.nashville@chipotle.com.
Does Chipotle Nashville West End accept credit cards and offer catering services?
Yes, Chipotle offers catering services and accepts credit cards as payment.
Is Chipotle Nashville West End welcoming to the LGBTQ community?
Yes, the location welcomes the LGBTQ community.
Are there other dining options nearby Chipotle Nashville West End?
Yes, nearby dining options include Ham N Goodys, Panera Bread, Which Wich Superior Sandwiches, Taziki's Mediterranean Cafe, and HoneyBaked Ham Company, offering a variety of cuisines and atmospheres to explore before or after your meal at Chipotle.
What nearby health and wellness services are available around Chipotle Nashville West End?
Close to Chipotle you can find The Joint Chiropractic for chiropractic care and massage, Intravenous Solutions Nashville for holistic health, and Apex Nail Spa and Madlen's Spa for beauty and relaxation services.
Are there convenient nearby facilities for storage or mailing needs near Chipotle Nashville West End?
Yes, nearby facilities include Tennessee Self Storage Association and Premier College Storage for storage needs, and The UPS Store 2975 for printing, packing, and shipping services.