Brand Certified
Chipotle Mexican Grill
3.3(741 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2825 W End Ave, Nashville, TN
37203, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(615) 320-1693
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/nashville/2825-w-end-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1370
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Nashville West End is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
741 reviews
5 stars
285
4 stars
122
3 stars
69
2 stars
59
1 star
206
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice and meats, overly salty dishes, and stale chips.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was not clean, with overflowing trash cans and unsanitary conditions.
Portion Sizes
Multiple reviews mentioned that portion sizes were inadequate, with some customers feeling shortchanged on their meals.
Staff Attitude
There were consistent complaints about staff attitudes, with many customers feeling unwelcome or disrespected during their visits.
- GDGerald D'AngeloneFeb 15, 20262.0Why is it that every time I eat at this location it seems that the employees want to end themselves? They look miserable, unwilling to serve you, and speed is a snails pace. It’s not a pleasurable experience. I feel like I have ruined their life when I walk in to order some food.
- KKKelliFeb 7, 20261.0There was a dead bug chicken rice bowl! I got it to-go just a bit ago, I’m 1/3 way through the bowl to find the bug IN the white rice. I feel sick. On top of that, the service was terrible, they acted as if you were a burden ordering food.
- TNTeddy NanFeb 6, 20261.0Very salty food and rude lady . Not comin back
- KEKDP Real EstateFeb 4, 20262.0I’ve had plenty of good experiences at this chipotle but I ate at here last night and after a few bites realized the chicken was undercooked. Spit it out but it was too late. I’ve had food poisoning all night and am still sick from it today
- DNDylan NaillingJan 28, 20261.0Rice was uncooked and hard, workers were unhappy and seemed overworked. Manager was being very rude to the employees. Waste of our money. Went straight to the trash when we realized the rice was uncooked.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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