Chipotle Mexican Grill

3.3
730 reviews
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About

Mexican Restaurant
Chipotle Nashville West End is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2825 W End Ave, Nashville, TN
37203, United States

Hours

Reviews

3.3
730 reviews
5 stars
279
4 stars
121
3 stars
70
2 stars
58
1 star
202

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers frequently reported rude or unhelpful staff, with many noting a lack of friendliness and poor service.

Food Quality

Several reviews highlighted issues with food quality, including undercooked rice, stale chips, and missing ingredients.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, describing them as small or insufficient.

Cleanliness

Numerous reviews mentioned unsanitary conditions in the dining area and food preparation stations.

Order Accuracy

There were consistent complaints about incorrect orders, including missing items and wrong ingredients.
  • WE
    Wick Egan
    5 days ago
    1.0
    Way too salty
  • IK
    Ile Karoly
    Oct 30, 2025
    5.0
    Work lunch on a Thursday afternoon. The staff was great, very friendly and polite. The man at the register with medium-length locks had a very kind energy about him. Me and my crew enjoyed our meals which were tasty. My coworker’s burrito was nice and large, like an OG Chipotle portion.
  • LI
    Lauren Irion
    Oct 28, 2025
    1.0
    This location is awful. They regularly run out of food. I’ve left empty handed after several attempts. They run out of key ingredients like guacamole, rice, & chicken — so I have given up on this location.
  • MZ
    Märklin Zeit
    Oct 23, 2025
    4.0
    They were out of brown rice which I usually get. The chicken on white rice bowl was still delicious.
  • TN
    Teddy Nan
    Oct 23, 2025
    1.0
    Somebody need to train them how to cook rice . The rice is alwys undercooked . Feel like eatin raw grain rice .

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Nashville West End serve?

Chipotle Nashville West End offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 2825 W End Ave?

Chipotle is open daily from 10:45 AM to 10:00 PM.