Brand Certified
Chipotle Mexican Grill
3.4(1169 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
731 Thompson Ln, Nashville, TN
37204, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(615) 292-3311
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/nashville/731-thompson-ln?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2787
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle 100 Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,169 reviews
5 stars
456
4 stars
231
3 stars
113
2 stars
82
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and inattentive to customers' needs.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables, overflowing trash, and unclean bathrooms.
Food Quality
While some customers praised the food as fresh and tasty, many others complained about incorrect orders, small portions, and food that appeared stale or poorly prepared.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including confrontational attitudes and lack of helpfulness.
- CLChakhala Lester4 days ago5.0Consistently one of my favorite locations.
- TSThe Mayday ShowFeb 11, 20265.0John and Quinn and Caleb provided the most exquisite service during closing time, I am most impressed with the hospitality. Thank you dear friends and good luck in all future endeavors.
- WKWalker KempJan 10, 20262.0The workplace was a mess with old food all over the counter. The staff was very dismissive and didn’t pay much attention to the customers. One was talking very loudly on the phone all while taking an order.
- JSJoe StephensJan 4, 20265.0Staff was not attentive playing around
- LVLorri VaughnDec 23, 20251.0The service we received was absolutely unacceptable! We were commanded to tell the person making our food to provide the total number of bowls before they would begin our order and we didn't want only bowls! They had very limited amount of meat available at 8:30 PM. The employees were bickering with each other while we were trying to order our food. Then the bowls were placed in the bag on their side so when we arrived home the bag broke and the food fell on the ground. We will never return and we will tell everyone we know not to ever go there!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 100 Oaks serve?
Chipotle Mexican Grill at 100 Oaks serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Nashville?
Chipotle Mexican Grill is located at 731 Thompson Ln, Davidson, Nashville, TN 37204, USA.
What are the operating hours of Chipotle Mexican Grill at 100 Oaks?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at 100 Oaks offer delivery or pickup services?
Yes, it offers both in-store pickup and delivery services.
How can customers order online from Chipotle Mexican Grill at 100 Oaks?
Customers can order online through the Chipotle app or at https://order.chipotle.com/.
How can customers contact Chipotle Mexican Grill at 100 Oaks?
They can call the main phone number at +1 615-292-3311 or email TN.2787.100Oaks@chipotle.com.
What payment methods are accepted at Chipotle Mexican Grill at 100 Oaks?
The restaurant accepts credit cards and gift cards for payment.
Are there notable nearby restaurants customers could visit before or after dining at Chipotle?
Yes, nearby dining options include Logan's Roadhouse (steakhouse), Twisted Tenders (American chicken), Wendy's (fast food burger), Baja Burrito (Mexican-american), and Applebee's Grill + Bar (American restaurant and bar).
What nearby services can assist customers with banking or money transfers close to Chipotle Mexican Grill?
Customers can visit Regions Bank and PNC ATM for banking services and Western Union for money transfer services nearby.
Are there nearby amenities for shopping or errands near Chipotle at 100 Oaks?
Yes, nearby amenities include Walmart Bakery for baked goods, Sudden Service convenience store, SKECHERS Warehouse Outlet for shoes, and The Wreath Stand for flowers and gifts.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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