Business Details
About
Mexican Restaurant
Chipotle 100 Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,153 reviews
5 stars
451
4 stars
228
3 stars
112
2 stars
80
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
While some customers praised the food as fresh and delicious, many others reported issues with portion sizes, incorrect orders, and food quality, including stale chips and improperly cooked ingredients.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables, overflowing trash, and unclean bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes, leading to frustration and dissatisfaction.
Atmosphere
The overall atmosphere was described as uninviting and chaotic, with some customers noting a lack of organization and cleanliness in the dining area.
- SKSnehal KancharlawarNov 15, 20255.0Workers were chill, and she went into the back to give me fresh guac, filled the bowls well too.
- CCCampbell CrossNov 6, 20251.0I love chipotle but honestly was so disgusted by this one. The workers are SO rude, and I heard one of the workers deny a customer new guac (because it was brown) and he said we only make one batch a day in the morning. It’s almost 5 pm ! I don’t want to eat 8 hour old guacamole. The register person gave me attitude, and the restaurant was a mess. I never write bad reviews but the way the workers were and how rude they were I don’t think Chipotles franchise would appreciate that.
- LFluchia FieldingSep 28, 20252.0Food was good but the customer service was so bad. Me and my friends are not from here so were unfamilar with the menu and they didnt help us at all. They were rude and their attitudes were awful. A blonde girl at the cash register practically threw our food at us. It isn’t that hard to be nice.
- ABAlyssa BerrySep 24, 20251.0I usually enjoy coming to Chipotle, but my experience today was really disappointing. The girl taking my order was extremely rude and made me feel very unwelcome. Customer service goes a long way, and it really put a damper on the whole visit. I hope management addresses this so future guests have a better experience.
- BWBen WagnerSep 18, 20252.0Sofritas was not sofritas. It was a little raw tofu sprinkled on top. Sofritas is suppsed to be cooked with chipotle sauce. Lettuce is iceburg. Ugh.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 100 Oaks serve?
Chipotle Mexican Grill at 100 Oaks serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Nashville?
Chipotle Mexican Grill is located at 731 Thompson Ln, Davidson, Nashville, TN 37204, USA.
What are the operating hours of Chipotle Mexican Grill at 100 Oaks?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at 100 Oaks offer delivery or pickup services?
Yes, it offers both in-store pickup and delivery services.
How can customers order online from Chipotle Mexican Grill at 100 Oaks?
Customers can order online through the Chipotle app or at https://order.chipotle.com/.
How can customers contact Chipotle Mexican Grill at 100 Oaks?
They can call the main phone number at +1 615-292-3311 or email TN.2787.100Oaks@chipotle.com.
What payment methods are accepted at Chipotle Mexican Grill at 100 Oaks?
The restaurant accepts credit cards and gift cards for payment.
Are there notable nearby restaurants customers could visit before or after dining at Chipotle?
Yes, nearby dining options include Logan's Roadhouse (steakhouse), Twisted Tenders (American chicken), Wendy's (fast food burger), Baja Burrito (Mexican-american), and Applebee's Grill + Bar (American restaurant and bar).
What nearby services can assist customers with banking or money transfers close to Chipotle Mexican Grill?
Customers can visit Regions Bank and PNC ATM for banking services and Western Union for money transfer services nearby.
Are there nearby amenities for shopping or errands near Chipotle at 100 Oaks?
Yes, nearby amenities include Walmart Bakery for baked goods, Sudden Service convenience store, SKECHERS Warehouse Outlet for shoes, and The Wreath Stand for flowers and gifts.