Most customers praised the friendly and helpful staff, highlighting their positive attitudes and willingness to assist.
Food Quality
The food received high marks for being fresh, delicious, and well-prepared, with many recommending specific items like the cheesesteaks and fries.
Order Accuracy
Several customers reported issues with order accuracy, including receiving incorrect items and complaints about staff handling of these situations.
Atmosphere
The restaurant is noted for its welcoming environment, with many customers appreciating the positive vibes and friendly interactions.
AP
Aaron Pershing
2 days ago
4.0
Food comes out hot 🔥. and ingredient taste fresh.. staff is helpful and patient..
Over had a good experience.
SK
Sushant Kulkarni
2 days ago
5.0
One of the best chicken Philly I have tried in Nashville
LJ
Lifee With Jass
6 days ago
5.0
Amazing service !
JG
John Gabriel
Dec 21, 2025
5.0
Shoutout to Abanoub at Charleys Philly Cheesesteaks! I ordered fries and later asked to add cheese, and he handled it with outstanding customer service and a positive attitude. Employees like him make a big difference. Highly recommend!
G1
George 11
Dec 13, 2025
5.0
I liked it and if your there tell Naheed nice things because she loves affirmations!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Opry Mills Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, takeout, or drive-through services?
No, Charleys Cheesesteaks at Opry Mills Mall does not offer delivery, drive-through, or takeout services as all related hours are marked closed.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 453 Opry Mills Drive, Space FC-6, Nashville, TN 37214, USA.
How can I contact Charleys Cheesesteaks for inquiries or orders?
You can reach Charleys Cheesesteaks by phone at +1 615-823-3199 or visit their Facebook page at https://www.facebook.com/1912315692371922.
Does Charleys Cheesesteaks have an online menu or ordering website?
Yes, you can view their menu and order online at https://order.charleys.com/menu/opry-mills-mall/.
What are some nearby food options around Charleys Cheesesteaks at Opry Mills Mall?
Nearby food options include Burger King, Chili's Grill & Bar, Villa Fresh Italian Kitchen, Sbarro, TGI Fridays, and Subway, providing a variety of dining choices in the mall area.
Can I visit other shopping stores near Charleys Cheesesteaks at Opry Mills Mall?
Yes, nearby shopping stores include Chacos, Birkenstock, Journeys, Shi By Journeys, Under Armour Factory House, Abercrombie Kids, and Cricket Wireless within Opry Mills Mall.
Are there entertainment or attraction options near Charleys Cheesesteaks at Opry Mills Mall?
Yes, the Grand Ole Opry, Opry Mills Mall shopping center, and Gaylord Opryland Hotel are nearby attractions that customers may enjoy before or after visiting Charleys Cheesesteaks.
What timezone is Charleys Cheesesteaks at Opry Mills Mall located in?
Charleys Cheesesteaks is located in the America/Chicago timezone.