Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
453 Opry Mills Drive, Space FC-6, Nashville, TN
37214, United States
Hours
Reviews
4.1
314 reviews
5 stars
200
4 stars
47
3 stars
14
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food for being delicious, fresh, and well-prepared, with specific mentions of cheesesteaks and fries.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, although there were some reports of rudeness and mistakes in orders.
Speed of Service
Many reviews highlighted the quick service, with several customers noting that their orders were prepared in a timely manner.
Value for Money
While some customers felt the prices were reasonable for a food court, others expressed concerns about overcharging and the value of the portions.
Consistency Issues
There were multiple reports of order inaccuracies and inconsistent experiences, with some customers receiving incorrect items or poor service.
- DLdulce lopez5 days ago1.0The big Hispanic man should be fired called me a liar. he didn’t even listen to my whole order to be assuming who talks to a paying customer that way and accuse someone of sometimes he don’t even have a say in this happened 11/19/25 at 5:53pm what a horrible experience and definitely the worst experience ever abeer took my order he refused to give me his name
- NNNoah6 days ago5.0Always friendly and always tastes great. Shoutout to the manager also he always makes you feel welcome
- MMmichael mayerNov 15, 20255.0It might not be a traditional cheesesteak, but it's really good. The bread is soft, they aren't stingy with the portions, it was ready quickly and it was super fresh. The loaded fries were great too. No dry fries here.
- PEPaul ElliottNov 5, 20254.0My first visit. This location has only been open 3 days. The place looks nice but extremely small if they are busy. You can't hardly walk in the door. I ordered the California sub. It was awesome well worth the money. The gentleman at the register needs alot of work on Customer service. A nice your man but definitely needs customer service 101 and 102. I would recommend
- JSjosh smithOct 31, 20255.0The people here are some of the best and friendliest in the mall!! Plus the food is always delicious, and it’s greatly appreciated when you work in the mall like I do. So I come here a good bit. Give them a try!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Opry Mills Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, takeout, or drive-through services?
No, Charleys Cheesesteaks at Opry Mills Mall does not offer delivery, drive-through, or takeout services as all related hours are marked closed.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 453 Opry Mills Drive, Space FC-6, Nashville, TN 37214, USA.
How can I contact Charleys Cheesesteaks for inquiries or orders?
You can reach Charleys Cheesesteaks by phone at +1 615-823-3199 or visit their Facebook page at https://www.facebook.com/1912315692371922.
Does Charleys Cheesesteaks have an online menu or ordering website?
Yes, you can view their menu and order online at https://order.charleys.com/menu/opry-mills-mall/.
What are some nearby food options around Charleys Cheesesteaks at Opry Mills Mall?
Nearby food options include Burger King, Chili's Grill & Bar, Villa Fresh Italian Kitchen, Sbarro, TGI Fridays, and Subway, providing a variety of dining choices in the mall area.
Can I visit other shopping stores near Charleys Cheesesteaks at Opry Mills Mall?
Yes, nearby shopping stores include Chacos, Birkenstock, Journeys, Shi By Journeys, Under Armour Factory House, Abercrombie Kids, and Cricket Wireless within Opry Mills Mall.
Are there entertainment or attraction options near Charleys Cheesesteaks at Opry Mills Mall?
Yes, the Grand Ole Opry, Opry Mills Mall shopping center, and Gaylord Opryland Hotel are nearby attractions that customers may enjoy before or after visiting Charleys Cheesesteaks.
What timezone is Charleys Cheesesteaks at Opry Mills Mall located in?
Charleys Cheesesteaks is located in the America/Chicago timezone.