CAVA

Reviews

• AN

  Aniyah Naomi

  1 day ago
  5.0
  Never disappoints! The food is always fresh, hot, and consistently good every single time I visit. You can truly tell they care about quality and customer experience. I also have to give a special shoutout to Chanel — she is always so sweet, welcoming, and genuinely kind. Her positive attitude makes the whole experience even better. Customer service like hers keeps me coming back! Highly recommend 💛
• EB

  Eriona Beard

  5 days ago
  5.0
  Despite the restaurant being bustling with customers, Chanel managed to maintain a wonderful and vibrant attitude while ensuring excellent customer satisfaction. She’s an excellent person to have handle the closing of transactions, as she effortlessly multitasked between online orders and walk-in customers.
• TF

  Thomas Fernandez

  Feb 23, 2026
  5.0
  I came to the wrong location to pick up my order, but the manager helped me right away, and oh my god!!!! I didn't know the managers could be so beautiful and polite. I'll always come to this location from now on! Thank you Sue!
• OV

  Olivia Versen

  Feb 11, 2026
  5.0
  I had such a great experience thanks to Chanel at CAVA! She noticed that my DoorDash order was made incorrectly, fixed it right away, and made sure everything was correct before sending it out. On top of that, she even included the pita she originally made, which was so sweet and completely made my day. That level of care and customer service really stood out. Thank you, Chanel, for going above and beyond!
• RB

  Redeat B

  Jan 28, 2026
  1.0
  On 01/26/26 at approximately 4:42 PM, during a multi-day power outage and severe winter conditions, I waited in a long line at this CAVA location, one of the only places open, to purchase food for my family before relocating us to a hotel due to the cold. When I reached the register and attempted to order five bowls, all the same, the cashier, a black, slender man with a nose ring whose name badge read Tai, told me in a questioning and dismissive tone that I “couldn’t order five bowls in line.” There were no posted signs, no stated policy, and no prior indication that this was not allowed. He looked to another employee for validation, received none, yet continued to mutter under his breath and shake his head while preparing the order. He created a very uncomfortable and shaming experience on an already horrible day, given the emergency circumstances I was dealing with. I came to CAVA to simply feed my family. At the very least, I am requesting that management review this interaction, identify the correct employee who harassed me at that time, and take appropriate action, whether through additional training or disciplinary review, to ensure customers are treated with basic human respect, especially during emergencies.