Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Many customers praised the bagels for being fresh and delicious, although some reported issues with food safety and preparation.
Staff Attitude
Customer experiences with staff were mixed; while some praised friendly service, many reported rude and unhelpful behavior from employees.
Cleanliness
Several reviews highlighted cleanliness issues within the store, with some customers expressing concerns about unsanitary conditions.
Service Speed
Customers frequently mentioned long wait times and incorrect orders, indicating a need for improvement in service efficiency.
Availability
Multiple reviews noted that the shop often ran out of popular bagel flavors, leading to customer dissatisfaction.
JM
John Milnor
5 days ago
1.0
I’m honestly surprised this location has a 3.5 rating. The bagels themselves are good, but the service has consistently been the issue. I’ve been here around a dozen times, and the morning crew has never once gotten my order right. If I’m paying extra for two eggs on a sandwich, I expect to actually receive two eggs.
I’ve been to Bruegger’s in Minneapolis many times, so I know what the standard should be. Unfortunately, this location hasn’t come close to that experience. What’s more frustrating is that when mistakes are pointed out, the response often feels defensive rather than solution-oriented. It comes across like the morning staff simply doesn’t care about accuracy or customer experience.
I really hope management takes a closer look at the consistency and service here, because the food has potential — the execution just isn’t there.
RK
Randy Knipper
Feb 16, 2026
5.0
Awesome lil bagel shop.
AB
Arthur Busick
Feb 8, 2026
3.0
Standard Brueggers
KH
Kathleen Hughes
Feb 5, 2026
5.0
Bruegger's bagels are THE BEST. I love Bruegger's.
I'm from NYC too. ;- )
TS
Tara Steinberg
Dec 29, 2025
4.0
The food was fine. I ordered an avacado, egg white, bacon, tomato, on a cheddar jalapeno. I didn't realize that sundried tomatoe sauce was supposed to be on it, and I thought it had spaghetti sauce. It was really thick, and very acidic, but not anyone's fault. The avacado was also brown, which was not very aesthetically pleasing, but didn't really change anything. There were two ladies in there and no other customers, and neither one of the ladies were very pleasant. I understand not wanting to be at work, but you shouldn't let that rub off on the customers. I dont know if they were mad at each other or if they just genuinely hate their job, but whatever it is, it shows. Hopefully they were just having a bad day or a bad morning and it got better.
The store it self was very clean. The bagles are fresh, and there was a great variety. I didn't like what I got, I should have got something else, because everything looked so good and I was super excited about getting something good there. But again, nobody's fault, just personal preference.
Frequently Asked Questions About Bruegger's Bagels
What type of food does Bruegger's Bagels specialize in?
Bruegger's Bagels specializes in authentic New York style bagels, gourmet bagels, breakfast and deli sandwiches, and made-in-Vermont cream cheese.
What are the operating hours of Bruegger's Bagels at 5311 Harding Pike?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
Can I order ahead or get takeout at Bruegger's Bagels?
Yes, you can order ahead using the Bruegger’s mobile app or their website. Takeout and in-store pickup are available.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Visa, Mastercard, Discover, cash, and mobile payments such as Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is parking available at Bruegger's Bagels?
Yes, free street parking and free parking lots are available near Bruegger's Bagels.
Are there facilities for dining in at Bruegger's Bagels?
Yes, Bruegger's Bagels offers dine-in seating and has restrooms available for customers.
What nearby places can I visit before or after dining at Bruegger's Bagels?
Nearby places include Nashville Theatre School for a show, Whitt's Barbecue for more dining options, and York & Friends Fine Art gallery for art lovers.
Where can I find financial services close to Bruegger's Bagels?
Close to Bruegger's Bagels, you can visit First Tennessee Bank, Fifth Third Bank & ATM, or use the LibertyX Bitcoin ATM for various financial services.
Are there convenient retail or convenience stores near Bruegger's Bagels for quick shopping?
Yes, nearby convenience stores include Sudden Service and Walgreens. For hardware needs, Ace Hardware stores and Hart Ace Hardware - Belle Meade are close by.
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