Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported rude and inattentive service, with many feeling ignored or unacknowledged during their visits.
Food Quality
While many praised the chicken and biscuits, there were complaints about inconsistent food quality, including overcooked items and incorrect orders.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Wait Times
Customers frequently noted long wait times for both drive-thru and in-store orders, leading to frustration.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
KK
Keyonna Wooten (KeyLunah)
1 day ago
1.0
It's very dirty in there the floors had trash and it was wet on it. The service takes forever but the place is understaffed
CH
CD Henry
Jan 5, 2026
2.0
Came in to total chaos. Three young boys running around in lobby their coats and toys strewn all on lobby floor. At one point staning in lobby chairs with wash clothes loudly yelling back and forth. But it gets better crew yelling back and forth as well. After waiting 15 mins just to get our order taken at the counter we really should have walked out. No apologies, excuses, compensation. Was told my husband's chicken would take 6 mins to cook. The food itself was great but they really need to get it together. We were not the only ones waiting either.
PB
Perry Baines
Dec 20, 2025
1.0
Uses AI at the drive thru and it’s really dumb ai too. Barely works, really frustrating. I’d rather just speak to a human being
EP
Edmund Perry
Nov 14, 2025
1.0
the store manager was running drive thru. Was very rude!!!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dining hours at Bojangles in Nashville?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and open until 11:00 PM on Friday and Saturday.
Does Bojangles offer a drive-through service and what are its hours?
Yes, Bojangles has a drive-through open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Friday and Saturday, and starting at 6:00 AM on Sunday.
Can I order Bojangles food online or via an app?
Yes, you can order from Bojangles through their app available on iOS and Android or via their online ordering website.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for various events and meals.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking for customers.
What nearby restaurants can I visit around Bojangles in Nashville?
Nearby restaurants include Hardee's/Red Burrito, Shoney’s, Hibachi’s Buffet, and another Bojangles location.
Are there any nearby places where I can access library services close to Bojangles?
Yes, the Nashville Public Library Madison Branch and Madison Library are near Bojangles, great spots to visit before or after your meal.
What other services can I find near Bojangles when visiting the area?
Nearby services include Africa Hair Braiding (beauty salon), Western Union (money transfer), Walgreens (pharmacy), and yoga at YogaTown Nashville.