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Arby's

3.9
(1117 reviews)
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Business Details

3196 Dickerson Rd, Nashville, TN
37207, United States
(615) 228-1160
http://www.arbys.com/locations/us/tn/nashville/3196-dickerson-rd/store-1857
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3196 Dickerson Rd, Nashville, TN
37207, United States

Hours

Reviews

3.9
1,117 reviews
5 stars
489
4 stars
285
3 stars
150
2 stars
79
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, many others noted a lack of customer service and unfriendly attitudes.

Menu Availability

Several customers expressed frustration over the unavailability of menu items, indicating that the restaurant often runs out of popular options.
  • MA
    Megan Arison
    Feb 8, 2026
    3.0
    Just passing through looking for a quick bite. Didn’t even end up eating here. Inside was chaos. Something leaking on the floor in the kitchen. Staff handling food was not wearing gloves. Service was slow. We waited enough time to contemplate eating here.
  • DM
    Dennis Maloney
    Feb 5, 2026
    5.0
    Staff was pleasant , cut up with is while we waited . Everything was hot and fresh .
  • DC
    Donna Clinton
    Jan 28, 2026
    3.0
    Super slow service got my food to go and it was cold. I asked about sauce and was told it was in the bag but it wasn't there. Only went to this location since it was close to the hospital and was taking to share with a patient and was very disappointed.
  • JB
    Jacob Binkley
    Nov 21, 2025
    5.0
    Service is always fast and excellent
  • RG
    Rob G
    Nov 16, 2025
    1.0
    This is gotta be the worst Arby’s I’ve ever been to. I live down the street so I like to go here because it’s convenient, but the food is never right. It’s never fresh. They microwave the sandwiches to the point where they are hard and the people in the drive-through are always miserable.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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