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Arby's

4.0
(973 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2750 Elm Hill Pike, Nashville, TN
37214, United States

Hours

Reviews

4.0
973 reviews
5 stars
468
4 stars
232
3 stars
131
2 stars
43
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and efficient staff while others reported rude or inattentive service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold items, incorrect orders, and poor preparation.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, noting well-maintained dining areas and restrooms.

Order Accuracy

Numerous customers reported problems with order accuracy, receiving incorrect items or missing components.

Overall Experience

While some customers had positive experiences and expressed a desire to return, others vowed not to return due to repeated issues.
  • DA
    Deborah Allen
    Feb 6, 2026
    5.0
    Very nice guy took my order. Working hard and keeping a great attitude.
  • KW
    Kimberly Woodard
    Feb 3, 2026
    1.0
    Ordered the meat and 3. Wanted the roast beef gave me chicken. Ask for red ranch got regular. They didn't bother giving me marina sauce for cheese sticks. Incompetence at its finest. Food was cold and too much salt. Never go back
  • LM
    Lurch Marley
    Feb 2, 2026
    1.0
    Asked for a sesame bun instead of an onion bun because I'm allergic to onions. These morons only switched the top bun and still gave me an onion bun bottom. They're lucky I noticed and switched it with a bun from home or I'd be in the hospital right now. And they gave me the wrong kind of fries. Whoever was working on 1/30/2026 at 11pm needs to be fired.
  • JJ
    Joni
    Feb 1, 2026
    2.0
    I know its fast food but still have some quality food. Every time the fish is cold, they only have it for a limited time. When I asked for it to be cooked hot. They still served you a cold fish sandwich. These should be dropped as ordered.
  • BR
    Bubbles Return
    Jan 22, 2026
    5.0
    Arby's really does have the meats. I love the Italian Sub and the French dip. Potato cakes are fantastic. Love their Mocha shake .

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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