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Brand Certified

Chipotle Mexican Grill

2.4
(1116 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2032 Rosa L Parks Blvd, Nashville, TN
37228, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

2.4
1,116 reviews
5 stars
259
4 stars
97
3 stars
49
2 stars
86
1 star
625
  • ZZ
    Zane Zachary
    6 days ago
    1.0
    It’s impressive and disappointing how bad the service is at this location. Be prepared to repeat your order multiple times and have them still make it wrong. Unfriendly and folks who genuinely just don’t care. Sad!
  • MM
    Morgan
    Apr 2, 2026
    5.0
    I love the veggie bowl, it's filling, fresh and tastes fantastic.I have been eating the veggie bowl for 2 weeks straight I'm going for 30 days straight, that's how much I like it.
  • IA
    Ilyaskhan Altayev
    Mar 29, 2026
    1.0
    I’m honestly disappointed with my experience at this location. The service felt unprofessional and not up to the standard I expect from Chipotle. When I ordered chicken, there was none available at the front, but I was told it was “okay.” However, what I received was noticeably overcooked and dry, like it had been sitting for a long time. That’s not something that should be served to customers. Additionally, the bowl I was given was visibly crushed, which made the overall presentation worse. I understand that things can get busy, but basic food quality and presentation should still be maintained. I’d appreciate it if a manager could look into this and address these issues.
  • TR
    Tyler Rugarber
    Mar 29, 2026
    1.0
    This girl gave me the smallest scoop of chicken imaginable and then went back and took more chicken out of my bowl. When I asked what she was doing she just shrugged. Manager was right next to her and said nothing too. 0/5 service.
  • LK
    Luke Klein
    Mar 25, 2026
    1.0
    Food is consistently made wrong if you order through the drive through. If you go in and stand in line for the lunch rush, they wont have some items ready and prepped as well. You will wait in the drive through line for 10-25 mins longer after your order ready time. Went back to back days and both days they got my order wrong as well as giving me terribly small portions. When I went into the store to talk to a manager and showed him the picture of my food (told him I live 20 mins one way and I just stop in from my way from work before going home), I was told that “I shouldve brought the food in when I saw it wasnt to the standard, team works hard, and I should probably just go to a different chipotle location” - refused any sort of compensation. Pretty absurd and terrible customer service.

Brand Certified Facts from Chipotle Mexican Grill

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Certified April 12, 2026Yext Knowledge Graph
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