What started out as a small community grocery store and gathering spot in Leiper's Fork, Tennessee, grew into what the Puckett's brand is today. With locations throughout Tennessee and Alabama, Puckett's home-grown recipes, Southern hospitality, and amazing live music performances have earned us many accolades throughout the years. Puckett's has been named one of Tennessee’s Top 5 Local Restaurants in Southern Living’s The South’s Best Awards and one of the 10 Best Barbecue Restaurants in the U.S. in TravelAwaits Best Of Travel Awards. Y’all come visit us soon!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.