McDonald's

Reviews

• AB

  Amanda Barrett

  3 days ago
  5.0
  We had an incredible experience thanks to sweet Angela. She made our visit such a positive experience. I have honestly never had someone so kind and helpful at a McDonald's restaurant, especially since the implementation of self ordering. She absolutely was a delight.
• SS

  sherry smith

  6 days ago
  1.0
  Placed an order today at the drive thru around 2:40pm. Only car in line, only ordered a burger. First window was fine, the window to pick up the order was not. Employee had her back to the window, on her phone. Laughing/smiling, not doing her job at all. Waited several minutes, at least 6 minutes as she never even glanced our way. When she finally looked away from her phone and turned, she grabbed the bag with the burger that had been sitting on the counter the entire time. Basically tossed it at me with an abrupt ‘sorry ma’am’ before slamming the window closed again. She seemed inconvenienced and annoyed that we were in her drive thru so you can be certain we need will be again.
• MB

  Matthew Breaux

  Mar 30, 2026
  1.0
  I arrived at 10:44am to pickup a mobile order that was placed prior to 10:30am and was refused the order because I didn't arrive before 10:30am and in the app it only states to place the order prior to 10:30am. If that is the policy then it should have been clearly stated as such rather than making the drive to then be refused the order or even offered any alternative. Furthermore, the restaurants phone number doesn't work and simply gives a busy tone. In this day and age with business continuing to decline for McDonalds due to better service at other restaurants and increasing competition you think the restaurant would at least have been able to prepare the order.
• AL

  Amanda Lyon

  Mar 19, 2026
  5.0
  My son and I came in here after a doctor's appointment at vanderbilt pediatrics. The deal was he does good at his doctor appt and we'll stop by McDonald's. We picked this one because it was closest. We walked it and we were greeted literally by the whole staff with welcome inn. 😁 We placed our order on the kiosk with no issues. easy breezy. The front desk associate brought our meals and ask if there's anything else she could get for us that we may be missing. Which was awesome because in shelbyville they don't even want you walking through the door and definitely don't want to help you with ANYTHING, or care how your doing. While we were eating they came by two times and ask if everything was ok. And deligently was working on cleaning tables and sweeping up. Definitely impressed with this store. Way to go guys. You all rock!!!! 👏🏼😁
• DA

  DENNY AGUILAR

  Mar 14, 2026
  1.0
  Buenas tardes hay una chica que está atendiendo en este momento por el servicio de la ventana y es falta de respeto y quizás racista

Frequently Asked Questions About McDonald's