Whataburger

3.3
1517 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1835 OLD FORT PKWY, MURFREESBORO, TN
37129, United States

Hours

Reviews

3.3
1,517 reviews
5 stars
596
4 stars
187
3 stars
161
2 stars
160
1 star
413

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude or unprofessional.

Food Quality

Food quality is inconsistent; while many customers enjoyed the burgers, there were complaints about cold food, incorrect orders, and unsanitary conditions.

Wait Times

Long wait times are a common complaint, with many customers reporting delays in both drive-thru and in-store service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall restaurant condition.

Management Issues

There are concerns about poor management and staffing, leading to disorganization and inadequate service.
  • SM
    Shakur Malik
    4 days ago
    1.0
    DO NOT EAT HERE. 🚫👎 Ordered a spicy chicken, medium fries and a drink for delivery. The food got sent to UberEats. I never received my drink, which I would’ve been willing to happily overlook cuz things happen— had I not bitten into UNCOOKED MEAT halfway through the sandwich. So that’s a missing drink + salmonella. Lovely. I called to get a refund, and was was told by a manager to come to the store, just to be I could’ve just contacted customer service over the phone, which they should told me over the phone call prior and save me the trip. So what was the point of me even going down there??? Save yourselves the trouble and please to take your business elsewhere, unless you want to risk food poisoning. God forbid someone gets sick or probably die eating that crap. Unbelievable.
  • CM
    Carlos Morillo
    Jan 4, 2026
    1.0
    Esto apesta, antes solía ir. Pero ahora es una porquería sali super molesto la última vez, la comida se tardo como 40 minutos, y a la final no había nuggets hubo que reemplazarlos, y cuando llego mi comida de tanto esperar las papas estaban frías me moría del enojo🤬, aparte no habia limonada no habia peah tea, el personal conversando, ni el ranch me lo trajeron, estaba tan molesto que ni comi. Primera vez que me sucede esto en un restaurante, si piensas venir aquí y sobre todo de noche piénsalo dos veces.!
  • AM
    Abby Miller
    Dec 28, 2025
    1.0
    Ava, taking our order at the counter was not welcoming at all very rude, once we got our food we were missing the honey mustard and ranch that we already paid for so I went to get those at the counter after she tried to charge me again - she needed the receipt and the honey bbq she gave us back which i get but the manner she went about it and attitude she had was terrible customer service. The bacon was also not cooked all the way on one of our burgers. Atmosphere was just not welcoming at all.
  • SS
    Sandy
    Dec 22, 2025
    1.0
    Bought friies and Jr hambuger as for mustard easy with x tomatoes no pickles and easy onion well there where so much mustard on it i could not eat it and there where no onions as I ask for and the fries had so must salt I never eat them I can't have salt on my food it just made me not want to go back there I went down to steak and shake and got me food there it was good
  • CM
    Cecilia Martin
    Dec 20, 2025
    5.0
    I’ve loved whataburger for many years in Florida and when I moved back here I was excited to see us getting them! This location was 10/10 today. Everything was hot and fresh and beats an hour line at you know where

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1835 Old Fort Parkway, Murfreesboro, TN?

Whataburger is open 24 hours a day, 7 days a week, though holiday hours might differ.

Does Whataburger serve breakfast, lunch, and dinner?

Yes, Whataburger serves breakfast, lunch, and dinner all day.