Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, stale, and improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The dining area and restrooms were frequently described as dirty and unsanitary, with overflowing trash and unclean tables.
Employee Attitude
Several customers noted unprofessional behavior from staff, including lack of communication and dismissive attitudes.
DB
Dale Brown
Feb 24, 2026
2.0
The jr bacon cheeseburger was dry and the bun was stale. Chicken wrap was also dry with no ranch. Fries were cold and rubbery. Frosty was watery. Wendy’s is normally reliable, this is probably the most disappointing meal I have had from one.
JH
Jennifer Hammer
Jan 8, 2026
4.0
I went for lunch (dine in) on a Tuesday. They were busy, but still had my food fixed and served right after I paid. Makayla was the cashier. She was very kind and when she had a break in customers, she walked around and spot cleaned, even asking me if she could take my tray. She is a star employee.
II
Infinity
Jan 5, 2026
5.0
Food was amazing
JB
Justin Burlison
Dec 29, 2025
1.0
Remove the clanker (ai) at the drive thru it cant understand you half the time and you end up talking to a real person anyway.
CB
Courtney Brock
Dec 27, 2025
1.0
I ordered the Oreo brownie blast and it didn’t look anything like it did on the menu and it didn’t have brownies. It was just vanilla ice cream with chocolate syrup and Oreos on top. That is not what I asked for and when I asked the person at the window why it didn’t look the same she said it wasn’t mixed up. I don’t think they gave me what I asked for and I’m highly disappointed!!!