Wendy's

3.7
1172 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1845 Old Fort Parkway, Murfreesboro, TN
37129, United States

Hours

Reviews

3.7
1,172 reviews
5 stars
488
4 stars
278
3 stars
156
2 stars
72
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Cleanliness

The dining area and restrooms were frequently described as dirty and unsanitary, with overflowing trash and unclean tables.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold, stale, or incorrect orders, indicating inconsistency in food preparation.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of engagement with customers.
  • JH
    Jennifer Hammer
    4 days ago
    4.0
    I went for lunch (dine in) on a Tuesday. They were busy, but still had my food fixed and served right after I paid. Makayla was the cashier. She was very kind and when she had a break in customers, she walked around and spot cleaned, even asking me if she could take my tray. She is a star employee.
  • II
    Infinity
    Jan 5, 2026
    5.0
    Food was amazing
  • JB
    Justin Burlison
    Dec 29, 2025
    1.0
    Remove the clanker (ai) at the drive thru it cant understand you half the time and you end up talking to a real person anyway.
  • CB
    Courtney Brock
    Dec 27, 2025
    1.0
    I ordered the Oreo brownie blast and it didn’t look anything like it did on the menu and it didn’t have brownies. It was just vanilla ice cream with chocolate syrup and Oreos on top. That is not what I asked for and when I asked the person at the window why it didn’t look the same she said it wasn’t mixed up. I don’t think they gave me what I asked for and I’m highly disappointed!!!
  • KS
    Kaira Scott
    Dec 1, 2025
    1.0
    I would not recommend going here as the wait is always long. The service isn’t great and there should be no reason for this place to open and not get serviced. Why am I sitting at the order board for 10 minutes with no response, yet y’all are open? I will never return here as there are better locations with people who actually want to work in the city.

Frequently Asked Questions About Wendy's

Is #638 Old Ft Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 1845 Old Fort Parkway in Murfreesboro still open?

Yes! This Wendy's location is open and committed to serving quality food every day.