Wendy's

3.6
1299 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1315 Memorial Blvd., Murfreesboro, TN
37129, United States

Hours

Reviews

3.6
1,299 reviews
5 stars
508
4 stars
292
3 stars
199
2 stars
88
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Temperature

Numerous reviews mentioned receiving cold food, including fries and burgers, which contributed to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poorly prepared food were noted, especially with delivery and drive-thru orders.

Staff Friendliness

Some customers praised individual employees for their friendliness and helpfulness, contrasting with overall negative experiences.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and improper food handling practices.
  • MG
    Morgan Garrett
    Nov 16, 2025
    1.0
    Went to the drive thru and was told by the NIGHT TIME MANAGER @ 9:45pm that I needed to come back in 10 mins .. while debating on waiting or trying to get other food options . The NIGHT TIME MANAGER was very rude and asked me to move out there drive thru. When asking for a manger he told me to pull up to the window and was very hostile and aggressive because I was in his drive thru. I was in fact speaking to the rudest manager via drive thru and thru the window . He refused to give me his name to be reported . This Wendy’s needs to be closed and staff needs to be reevaluated. If you don’t want to do the job QUIT !
  • AS
    Angelina Sanchez
    Nov 16, 2025
    1.0
    I would give 0 stars if I could. The worst Wendy’s location I have ever been too. PLEASE SAVE YOURSELF THE TROUBLE AND DO NOT GO HERE! A bunch of grown adults doing absolutely nothing. I could never understand how it takes 30 minutes to give out an order when I was the only person there the entire 30 minutes. Embarrassing.
  • AA
    Ashawn Allen
    Nov 16, 2025
    1.0
    This is by far the worst Wendy’s you will ever go to. Please go to any other location, I promise it’s more than worth it!! The staff are never nice and it’s not like they’re busy, always outside on the phone or standing around doing nothing. I’ve been here 8 times and each time I try to be open minded yet not once have I been satisfied. It took me 30 minutes to get my order and I was the only person there for that ENTIRE 30 minutes. I wish I was kidding, truly. The staff is adults as that, not even kids, which is absolutely embarrassing for them and the store. I wish I could get paid to stand around and do nothing, please hire me then!
  • HB
    Heather Bell
    Nov 16, 2025
    1.0
    Avoid this location. Cold fries in both orders (asked for well done) and no nuggets in my biggie bag. Thankfully my frosty is perfection.
  • LT
    LilahJ TV
    Oct 27, 2025
    2.0
    Only reason they got two stars is cause the employee was super nice. But they gave me raw breakfast chicken and it made me sick. I’ve worked at Wendy’s for years and this is so avoidable. Not to mention out of potatoes for breakfast and natural lemonade so i couldn’t even get a combo!

Frequently Asked Questions About Wendy's

Is #604 Memorial Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.