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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Murfreesboro, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1129 Fortress Blvd for the ultimate SONIC experience!
Customers frequently reported issues with food being cold, stale, or incorrectly prepared.
Customer Service
Many reviews highlighted poor customer service, including rude staff and incorrect orders.
Operational Issues
The location often experiences problems with mobile ordering, incorrect hours, and staff shortages.
Inconsistency
There are mixed reviews on food quality and service, with some customers having positive experiences while others faced significant issues.
RW
Roberta Wright
Jan 18, 2026
1.0
The hamburger was very old tasting like it's been sitting there for quite a while The fries were old and hot and cold I had to request fresh fries cook with no salt which was my original request. The drink was wonderful. The customer service rep said that ketchup was in the bag but it was not . I have not been to Sonic for a few years and now I know it would never go back again.
CF
Chris Floyd
Jan 13, 2026
1.0
This is the one Sonic I avoid at all costs. They are the worst in Murfreesboro. They seem to shut down mobile ordering EVERYDAY around rush hour times. How convenient?!? No discounts or extra convenience for customers just so they can suck out a few extra dollars in margin from everyone trying to get dinner. Go to the Almaville Rd Sonic - that is the best Sonic in the area and they are on point ALL DAY, EVERYDAY!
Oh, and they also cannot make the drinks here correctly to save their life. I'm telling you, stay away. you WILL be disappointed.
MG
Matt Georgieff
Jan 9, 2026
1.0
Place has changed, used to sound like a friendly spot you can go get a LARGE blast that’ll last you a few days but apparently they don’t serve those anymore and the machines always down. The workers don’t seem like they care enough either. Places need to hire people that are passionate about work rather than just find people just trying to make money the people and food here sucks. If I could 0 star it I would. And don’t go to the Smyrna Location either same place there too
JR
Jacob Riddle
Dec 17, 2025
2.0
Mobile orders are constantly down for this location. Otherwise it's fine, but if you want to use the app with this particular branch the app will have an error before checkout.
SE
Sara Eblen
Dec 8, 2025
2.0
The food is always cold and soggy but it’s better than the stale customer service.
The kids that work there at night are extremely rude if they even speak
Things are too expensive these days to have less than mediocre food and horrible service