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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.2
(1624 reviews)

Business Details

1970 Old Fort Pkwy, Murfreesboro, TN
37129, United States
(615) 217-2757

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Murfreesboro is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1970 Old Fort Pkwy, Murfreesboro, TN
37129, United States

Hours

Reviews

4.2
1,624 reviews
5 stars
936
4 stars
366
3 stars
135
2 stars
73
1 star
114

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with missing items or incorrect orders, leading to frustration.

Service Quality

While some reviews praised friendly and helpful staff, others highlighted poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others noted declining standards and issues with freshness.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Overall Experience

Despite some positive experiences, many customers expressed disappointment with their visits, indicating a need for improvement.
  • DS
    Diane Schenk
    Feb 14, 2026
    3.0
    I placed my order of Fuji Apple Chicken salad through the app. It was ready to pick up in 5 minutes! But upon arriving at home and opening the bag I found there wasn’t a single bite of apple (or apple chips) in the whole salad! That’s the problem with picking up and not eating there I guess. The problem with an order won’t get fixed!! The workers need to be reminded to always check the order before sealing the bag shut!
  • KS
    Kelly Sosa
    Feb 13, 2026
    1.0
    I came into Panera bread to dine in and eat my food like a regular person, my boyfriend went to ask for a fountain drink at the front counter. When I over heard her repeatedly telling him that your drink is over your drink is over there ..! When he simply just asked for a cup I believe she can improve her customer service with customers , after that happen i witness her giving a cup to a couple ? but yet when my boyfriend asked nicely he received bad service?- didn’t catch her name she’s african american , red dreads, gold cover tooth, height 5’4 dark black eyes , … we never had a issue coming here never coming back again ……
  • SG
    Sheila Gilbert
    Feb 3, 2026
    5.0
    Stopped here for Mac and cheese for my granddaughter. She loves it.
  • YH
    Yvina Hernandez
    Dec 20, 2025
    5.0
    Panera has improved in my opinion. I will come again
  • MW
    Mela Wiggins
    Dec 8, 2025
    5.0
    I had placed an order through the Panera app and doordash was the delivery service and unfortunately my dasher stole my food. I called the store and a sweet woman answered my call and Mari the manager was so sweet and understanding. They made everything right and cared for my feelings and situation! Thank you to your team!

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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