Order Accuracy
Multiple customers reported issues with missing items or incorrect orders, leading to frustration.
Service Quality
While some reviews praised friendly and helpful staff, others highlighted poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others noted declining standards and issues with freshness.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Overall Experience
Despite some positive experiences, many customers expressed disappointment with their visits, indicating a need for improvement.