McDonald's

3.1
228 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
5205 Veterans Parkway, Murfreesboro, TN
37128, United States

Hours

Reviews

3.1
228 reviews
5 stars
82
4 stars
34
3 stars
20
2 stars
18
1 star
74

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Service Quality

Mixed reviews on service; some customers experienced friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Reports of cold, stale, or poorly prepared food, with some customers noting that food quality has declined.

Wait Times

Long wait times reported consistently, especially in drive-thru, with many customers being asked to pull forward.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions.
  • GS
    Greg Sturgis
    5 days ago
    2.0
    It is *never* appropriate for a restaurant employee to be allowed to work a shift when they are physically dirty. The young man at the drive-through window was wearing stained clothing, and his long greasy hair was visibly matted. If you can't be bothered to shower, how can customers trust that proper food safety/cleanliness guidelines are being followed?
  • NL
    Nick Landry
    6 days ago
    1.0
    They’re about 12 workers and they all hide in the kitchen rarely do you see anybody at the front desk taking orders. As soon as I step up, the worker walks in the back and is helping with the fries yelling at the Frey guy make sure you always have two baskets down. Meanwhile, there’s a line at the counter. Couple people said they’d be with me and after waiting five minutes I just left I had to go.
  • CM
    Chris Maynard
    Nov 9, 2025
    4.0
    Went to Murfreesboro need signage to tell people to move up so outher people can order won't be able to go there again almost $3,00 dollars more than Wilson county and other surrounding counties of Nashville TN
  • LL
    Leah Lyons
    Nov 6, 2025
    1.0
    Literally waited 24 mins in curbside for a small frappé not apology or nothing staff is very rude worse mcdonalds i have been to save yourself the trouble and go to another location!!!
  • JH
    Jayce Hinds
    Nov 2, 2025
    1.0
    I came threw the drive thru at 10:59 on Saturday night and they were supposed to be open until 12 I came threw and the drive thru screens were black I went to the window the lights were on and there were 4 workers inside looked at me and just kept walking I was trying to ask if they were open if there gonna close down early they should put 11 on there hours

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's Murfreesboro is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.