Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
906 reviews
5 stars
313
4 stars
168
3 stars
151
2 stars
76
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and incorrect orders.
Order Accuracy
A significant number of reviews mentioned issues with incorrect or incomplete orders, including missing items and wrong food.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times being a common complaint.
Food Quality
Several reviews noted that food was often served cold or of low quality, with complaints about freshness and preparation.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, indicating that there are positive interactions amidst the overall poor service.
- CNChris NowakOct 19, 20251.0Had to use a kiosk to order. Then had to pay at the counter b/c the kiosk said cashless payment want working. Then waited 15 minutes to get our food while all the cars in the drive thru got their food quickly...
- TTTony TimbersOct 5, 20255.0The gentleman at the first window, Brenden was incredibly kind and respectful. Unfortunately you don’t see that kind of service these days with fast food. I just wanted to recognize his service.
- SCShirlley CamargoSep 16, 20251.0Worst Experience Ever at McDonald’s This location should be ashamed of the way it treats customers. I went to buy a Happy Meal for my baby, and not only did they give me the wrong order, but when I asked for the toy for my child, they flat-out refused—even after I offered to pay for it. The employee who took my order was extremely rude, and things only got worse when I called the store. One of the employees pretended to be the manager and absolutely refused to give me her name—completely unprofessional and dishonest behavior. When they finally put the real manager on the phone, she wasn’t any better. Instead of helping, she responded in the most dismissive way, just saying “uh-huh, uh-huh, uh-huh” as if my complaint meant nothing. This is unacceptable. The staff here are rude, disrespectful, and clearly not trained in even the basics of customer service. No customer should ever be treated this way, especially when all I wanted was something as simple as a Happy Meal for my baby.
- TTtifjofloSep 7, 20254.0The staff here are very sweet. My daughter and I go after school so she can grab a quick bite. Everyone in the drive thru is so great. The food is also very fresh which you don't get everywhere with fast food.
- AAAccountSep 7, 20251.0Don’t go anymore. Always takes forever, portions are smaller every time. They’re cutting every mobile deal, and hell you can sit down to eat at a real restaurant for cheaper. Your constant blaring Christian music is obnoxious as hell too
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2674 New Salem Hwy, Murfreesboro?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Fridays and Saturdays.
Does McDonald's offer drive-thru service, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
What ordering options are available at McDonald's Murfreesboro?
You can order via the McDonald's app available on iOS and Android, online delivery, curbside pickup, same-day delivery, and no-contact delivery.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can you tell me about nearby restaurants where I might dine before or after visiting McDonald's?
Nearby dining options include La Loma Mexican Restaurant for Tex-Mex cuisine, Luca's Pizzeria for Italian-style pizza, China Wok for Asian dishes, Taco Bell for Mexican fast food, Papa Johns Pizza, and ZENSHI Handcrafted Sushi for sushi.
Are there health and wellness facilities near McDonald's where I can visit?
Yes, nearby you can find Salem Creek Family Dental, MMC Now clinics, Murfreesboro Medical Clinic, and Hopebridge Autism Therapy Center.
Where can I find nearby banks or financial services near McDonald's Murfreesboro?
Nearby financial services include FirstBank, LibertyX Bitcoin ATM, Liberty Federal Credit Union, and Western Union money transfer services.
Does McDonald's provide any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is WiFi available at this McDonald's location?
Yes, McDonald's offers free WiFi to customers at this location.