Brand Certified
McDonald's
3.3(921 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2674 New Salem Hwy, Murfreesboro, TN
37128, United States
Certified by McDonald's • Mar 01, 2026
(615) 890-8820
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
921 reviews
5 stars
317
4 stars
170
3 stars
154
2 stars
76
1 star
204
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Quality
Feedback highlighted a mix of friendly service and rude interactions, with several customers expressing dissatisfaction with staff behavior.
Food Quality
Numerous reviews mentioned food being served cold, stale, or poorly prepared, leading to disappointment.
Speed of Service
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.
Cleanliness
Some reviews noted cleanliness issues, particularly with tables and food preparation areas.
- NSNissa Sandefur4 days ago1.0We normally have no issues with this location, but was taken aback by the rudeness of the young guy working the second window. I pointed out the fountain drink was not the correct color to be the right thing, and he responded “I can’t do anything to fix it because the machine made it that way” when the syrup just needed to be changed. He shut the window before I could request anything different.
- RVRuan VenterFeb 15, 20261.0My wife went and got us some breakfast this morning and let me just say it was horrendous. We ordered the steak egg and cheese bagels. The steak on my wife’s bagel looked like it was made 3 days ago, and the icing on the cake was that they completely forgot the steak on mine. It was clearly in a steak egg and cheese wrapping paper, but I ended up with a slice of cheese and two piles of egg on a bagel that was aged about 3 days. To say the least, I will no longer be using this McDonald’s. This was not the first time this has happened either. It’s not worth driving back to get another bagel and it’s frustrating throwing $20-30 in the trash. I am curious If there is any kind of quality check before these items go in the bag?
- CCChrisJan 31, 20261.0Food usually looks like it was thrown into the bag by an mlb pitcher, fries are never salted, and mobile orders are rarely ever done quickly. The workers are nice though.
- CHCrys henzeJan 19, 20265.0honestly the only McDonald's I like to eat at. everyone's always friendly and quick service. I love the friendly atmosphere.
- DMDiane MottonJan 9, 20261.0I stopped by McDonald’s this morning for a breakfast sandwich. My order was the wrong sandwich. When I attempted to call, the number online is incorrect and couldn’t read the number on the receipt. What a shame!!!!!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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