McDonald's

3.4
915 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2674 New Salem Hwy, Murfreesboro, TN
37128, United States

Hours

Reviews

3.4
915 reviews
5 stars
315
4 stars
170
3 stars
153
2 stars
76
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including dismissive attitudes and failure to address complaints.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, often exceeding 15 minutes.

Food Quality

Several reviews mentioned food being served cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.

Staff Friendliness

While some customers praised individual staff members for their kindness, overall staff friendliness was inconsistent, with many reporting negative interactions.
  • DM
    Diane Motton
    3 days ago
    1.0
    I stopped by McDonald’s this morning for a breakfast sandwich. My order was the wrong sandwich. When I attempted to call, the number online is incorrect and couldn’t read the number on the receipt. What a shame!!!!!
  • CF
    C Farris
    Dec 11, 2025
    4.0
    We asked for a cheese burger with ketchup only. It came with onions. He wouldn't eat it. Also, we hate the kid me meal toys. Staff were helpful and friendly.
  • HM
    Heath Marcus
    Dec 7, 2025
    5.0
    Love the Mcrib!!
  • DG
    D Greer
    Dec 5, 2025
    1.0
    They put a toy in a kids chicken nugget to make it appear that it had food months ago. In December of 2025, one of the cashiers stuck up her middle finger at a customer and child for what appeared to be no reason. I recommend going to another location if you feel the urge to go to MCDs.
  • LW
    Laurie Winters
    Dec 4, 2025
    1.0
    Last time we tried to order milkshakes the back cash worker at new salem flipped me off and my daughter. I know the owners hold your workers to a higher standard because I have worked for them. Apparently she said she is the GM daughter or granddaughter but that’s not ok at all. That doesn’t give her the right to be rude and talk negatively to customers. I would like to speak to someone about this and she should be written up or something should come of this. Other customers saw this interaction and so did my daughter I am not happy. We come here all the time and this was uncalled. This visit was by far the worst experience and we will not be back to this location. Also the manager didn’t even her come apologize for her actions. It just encouraged her behavior. I am appalled by this staffs behavior. I know it’s not my restaurant to run but that’s not what I want my customers to experience. As customer it really did not set well with me how the manager handle the situation. She was like I have no authority to do anything about her working her or writing me up. I was like you could make her apologize and say her behaviors wrong or send her home for the evening.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2674 New Salem Hwy, Murfreesboro?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Fridays and Saturdays.