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McDonald's

3.5
(1684 reviews)

Business Details

(615) 898-7445
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2874 Medical Center Pkwy, Murfreesboro, TN
37129, United States

Hours

Reviews

3.5
1,684 reviews
5 stars
637
4 stars
326
3 stars
272
2 stars
133
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Food Quality

Mixed feedback on food quality; while some customers praised fresh and hot meals, others reported cold food and food safety issues.

Order Accuracy

Many customers experienced issues with incorrect orders, both in-store and through the app, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restrooms and food preparation areas.

Speed of Service

Customers frequently complained about slow service, particularly during peak hours, with long wait times reported.
  • CM
    Christopher Morgan
    Feb 22, 2026
    1.0
    App and store do not communicate placed call to tell them I would placing a larger order through app for breakfast for my team. Drove 15 minutes to this location because I’ve had good experiences in the past. Store told me to kick rocks because I didn’t check in in the app so they cancelled my order and made none of my food. When I asked them if I could place the order in store I got a “sorry no it’s 6 minutes past breakfast”
  • MM
    Mercedes
    Feb 2, 2026
    1.0
    Our whole family got lunch at 11:10am and all ended up with food poisoning.
  • BJ
    Brittney Johnson
    Jan 27, 2026
    1.0
    Food was not cooked. Chicken was cold and the employees do not wash there hands or wear gloves when making food
  • LS
    LaKiah Stewart
    Jan 18, 2026
    5.0
    I loved everything today it was delicious
  • LL
    Liam Llewellyn
    Jan 11, 2026
    1.0
    service slow and comically bad. waited 30 mins for a big mac and fries. came out cold as a rock. ik it is mcdonalds but the whole point is FAST food man

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2874 Medical Center Pkwy?

McDonald's at 2874 Medical Center Pkwy is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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