Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,502 reviews
5 stars
828
4 stars
494
3 stars
453
2 stars
219
1 star
508
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of attention to orders.
Order Accuracy
Numerous complaints about incorrect or incomplete orders, with many customers receiving the wrong items or missing items altogether.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving their food, both in-store and through the drive-thru.
Cleanliness
Several reviews noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
- NYNoemy YanesNov 10, 20255.0Me encanta voy mínimo dos veces por semana muy rápido muy eficiente
- JSJohn SimmonsNov 10, 20251.0If this place could receive less than one star on service, they would definitely get it. There is absolutely zero customer service, and zero concern or care from the employees here. I would not eat at this place. Ever.
- JSJoy StaffordOct 10, 20255.0Wow! What a happy service I experienced today! These ladies were KILLING it today! I ordered 28 happy meals with drinks plus some other meals and they made every single one with a smile and good attitude! Everything was EXACTLY right. They even gave us a plethora of napkins and ketchup! Which is usually forgotten especially in such a big order. GREAT CUSTOMER SERVICE! So happy I chose this McDonalds! Thank you for helping me give my staff a happy surprise on a Friday. I will be a returning customer to this location! ☺️
- MMMandi MathewsOct 10, 20253.0It’s your average McDonald’s I just feel like the quality isn’t as good as it once was?
- TWTerrance WileySep 21, 20251.0You might want to check your fries before you leave this location. Ive been to this twice and both times my fries was only half full, looking like they switched a happymeal fry out with my combo.. If im willing to pay the high prices of a big mack meal today, at less give me what I pay for. Thats only fair.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2180 Old Fort Pkwy, Murfreesboro?
The restaurant is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
When does the drive-through service at this McDonald's location operate?
Drive-through is available daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can use the McDonald's app available on iOS and Android, or order online via their website and quick link URLs.
What types of food can I expect at this McDonald's location?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream made with quality ingredients.
Are there any nearby places to visit after dining at McDonald's?
Yes, nearby you can visit Baskin-Robbins for desserts, Urban Air Trampoline Park for recreation, and Stones River Place shopping center for shopping before or after your meal.
What nearby food options are available around McDonald's for additional dining experiences?
You can try Opah Greek Grill for Mediterranean cuisine, Jack in the Box for tacos and burgers, or The Taco Shop for Mexican food.
Are there convenient nearby amenities around McDonald's for customers?
Yes, there are gas stations like Marathon and Shell, financial services like Edward Jones and US Bank, and retail stores like Mattress Firm close by.
Does this McDonald's location offer McDelivery and rewards programs?
Yes, they provide McDelivery services, and you can participate in the MyMcDonald's Rewards program to earn points for free food.