McDonald's

3.4
2520 reviews
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Business Details

2180 Old Fort Pkwy, Murfreesboro, TN
37130, United States
(615) 893-3036
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2180 Old Fort Pkwy, Murfreesboro, TN
37130, United States

Hours

Reviews

3.4
2,520 reviews
5 stars
834
4 stars
494
3 stars
453
2 stars
223
1 star
516

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and rude staff interactions.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor food quality.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables and restrooms.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service.

Food Quality

Feedback indicated that food was often cold, old, or not prepared correctly.
  • RD
    Robbie Davis
    5 days ago
    1.0
    This place has the most rude employees! I made a very small order for my wife and I. We were the only customers in the dining room. We waited 25 minutes and never heard anything from the front counter. I walked up to ask about our order. The employees that brings the orders out made eye contact with me twice, ignored all my calls for help and pretended I was not there. When I told her I had been waiting at the counter to speak with her for 10 minutes she said she did not see me. I informed here that we saw each other twice and I had been calling back there for help, she still tried to deny it. So I told her that she did see me, and that its not OK for her to treat me that way. I hope the owner and manager read these reviews. This kind of behavior from your employees is why your store has a sad three star rating. You need to make a big change in the way your staff conduct themselves.
  • JE
    Josh Evans
    Jan 4, 2026
    5.0
    Htrat service for beingbsp busy at the time order came out rightband fresh
  • KW
    Kemarria White
    Dec 30, 2025
    1.0
    The smell alone should be enough to get this place shut down! By far the most disgusting McDonalds I’ve ever visited!
  • TO
    Tessa O'Shea
    Dec 23, 2025
    2.0
    Ordered at the screen. Stood at the desk waiting to get the restroom unlocked. Staff kept looking at me waiting there, then turning their backs on me. I was making eye contact and so they certainly knew i wanted to talk to someone. Finally had to block a staff member's exit from the kitchen to ask them to unlock the door. She gave me an impatient stare then pressed the button to unlock the door. I did get a smile from the lady who eventually delivered my food and she cleaned the table without being asked- so thank you to her.
  • BB
    Bella
    Dec 15, 2025
    1.0
    Ordered cheeseburgers and got hamburgers, asked for extra pickles, did not get extra pickles, dry and almost cold
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2180 Old Fort Pkwy, Murfreesboro?

The restaurant is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

When does the drive-through service at this McDonald's location operate?

Drive-through is available daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.