Jimmy John's

3.9
252 reviews

About

Sandwich Restaurant

Location

Jimmy John's
577 N Thompson Ln, Murfreesboro, TN
37129, United States

Hours

Reviews

3.9
252 reviews
5 stars
138
4 stars
47
3 stars
14
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the sandwiches, with specific mentions of favorites like the Italian Night Club and Bootlegger.

Service Speed

While many customers appreciated the quick service, several reviews highlighted inconsistent delivery times, with some experiencing significant delays.

Customer Service

Feedback on customer service was mixed; some customers reported friendly and helpful staff, while others encountered rude or unprofessional behavior.

Cleanliness

Several reviews pointed out cleanliness issues at the location, with reports of dirty tables and unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders and lack of responsiveness from management when issues arose.
  • AF
    Andrea Falls
    5 days ago
    5.0
    I normally order takeout but had some extra time so decided to sit down and eat my lunch. The employees are very friendly and the restaurant is very clean and tidy. My sandwich (#5, no tomato) was ready before I even finished paying! It was fresh and delicious, as always. I’ll be back soon!
  • WK
    William Kirkland
    Dec 19, 2025
    1.0
    Wow. Thanks for the "tomato" on my sandwich. Next time I order from you (if i ever do) just tell me that you ran out of tomatoes instead of putting several nickel sized tomato heels on it. Just slightly larger than my fingernail. And yes that's all that was on it....
  • IB
    Irina Barroso
    Oct 10, 2025
    1.0
    Not recommending this again after this one my food
  • SB
    Sharon Black
    Sep 4, 2025
    1.0
    This place was one of my favorite places when I stayed in Memphis, Tennessee, but however the one I've tried in Murfreesboro can't seem to get the sandwiches correct on a consistent basis. Once it's okay you try again then it's not okay. You try to bring it to their attention and sometimes they are receptive and sometimes they're not. So I'm going to give up on trying to eat there.
  • NJ
    Nicole Johnson
    Sep 1, 2025
    1.0
    I was told by the GM “I spoke to the manager and he stated there is no lettuce on the sandwich, are you sure it is lettuce” I LAUGHED and told my husband that she told me the there was no lettuce on my sandwich! Ordered the Cubano-this sandwich does not come with lettuce. Everytime I order it, it comes with lettuce, therefore I started naming it - NO LETTUCE SANDWICH- well as you can see from the pictures below, that is most definitely lettuce!