Dunkin'

4.0
792 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Murfreesboro, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
833 Memorial Blvd, Murfreesboro, TN
37129, United States

Hours

Reviews

4.0
792 reviews
5 stars
444
4 stars
138
3 stars
65
2 stars
45
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for mobile orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drink types.

Customer Service

While some staff were praised for their friendliness, numerous complaints were made about rude behavior and lack of acknowledgment from employees.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poor taste.

Management Issues

There were mentions of understaffing and poor management practices, leading to chaotic service and customer dissatisfaction.
  • JS
    Jennifer Swayze
    Nov 16, 2025
    4.0
    They're always so friendly but always so very slow in the drive-thru.
  • RS
    Rizo Cleaning services
    Nov 13, 2025
    1.0
    This location doesn’t say hi to people. They will look at you while making coffee and not even say I’ll be right with you! I stood in place for 10 mins. Before anyone came to service me. I Always go through the drive-through but today is my day off so I wanted to come inside.. but will never come to this location due to the lack of Customer service..
  • MA
    Miguel Ayala
    Nov 8, 2025
    1.0
    no hay suficiente personal muy lento
  • SS
    Sherry S
    Oct 25, 2025
    5.0
    I see so many reviews on here talking about mobile orders having to wait, employees being rude. I was there today during their busiest time, when they are packed, and they have been dealing with short staff, as i go there often, they are doing the best they can with the volume of customers. The managers Maggie and Rochelle are great and always try to smooth out any problems, they both go above and beyond. Sometimes you do have to wait, but there might be reasoning behind that. I am proud to call 833 memorial my home dunkin!
  • RY
    Rhys Yager
    Oct 25, 2025
    1.0
    Made a mobile order plenty of time in advance, pulled up to the speaker to check in no problem. Waiting in the drive through line for 5 mins isn't bad, but when I get to the front and they hand me my food and and ask me to pull up and wait for my drinks while handing drinks to the people behind me kinda upset me. They had plenty of time to have my whole order ready before I got there, not to mention the time I was in line. Waited for a few minutes before walking in and was ignored, and they only wanted to give me only one of my drinks! They roll their eyes and go back to work at a snails pace. Everyone in the lobby talking about how they haven't even been acknowledged standing there for 10 plus minutes. Something is wrong with this place. Oh plus one of my coffees was wrong 🫠 I normally like dunkin, but instances like this are getting more common. customer service and accountability have completely gone out the window

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Murfreesboro, TN?

Dunkin' in Murfreesboro is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.