Dunkin'

3.6
689 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Murfreesboro, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2943 S Church St, Murfreesboro, TN
37127, United States

Hours

Reviews

3.6
689 reviews
5 stars
312
4 stars
122
3 stars
77
2 stars
52
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the store, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks.

Staff Attitude

Several customers noted rude or unhelpful staff, with complaints about poor customer service and negative interactions.

Management Issues

Feedback indicated problems with management, including poor treatment of employees and lack of effective oversight.

Product Quality

While some customers enjoyed the food and drinks, there were numerous complaints about items being cold, stale, or not as expected.
  • KS
    Keirra Sennis
    4 days ago
    1.0
    Food is never cooked when boys are in the back when I come and the boys are gone my food is always good
  • BH
    Black Heart
    Nov 5, 2025
    1.0
    Very unprofessional , no customer service care whatsoever. Came in order a hot black coffee even donated to the kids program. Stood there for 40 mins never got my coffee when I asked was ignored.
  • JV
    Jennifer Vannatta-Hall
    Oct 31, 2025
    1.0
    This store is apparently under new management, and there is no managing happening. No employee seems to know what the other one is doing. I always order walk-in to save time in the drive-through, but there’s nobody working the walk-in counter. There’s nobody that checks with customers on their name or accuracy of their order. My family has been visiting this Duncan for many many years because we live close by. After this morning‘s debacle, we’re not only did. We have to wait over 20 minutes for an order. I had placed well in advance, when we finally received our order, it was wrong. We will not go back to the store.
  • PL
    payssen lamantia
    Oct 25, 2025
    3.0
    I don’t normally like to complain… but the past two times i’ve gone to dunkin, my HOT coffee has been handed to me room temperature. very upsetting!
  • JD
    Jason Deal
    Oct 22, 2025
    2.0
    I don't know how are cup of coffee can taste so different from any other dunkin in the area when ordered the same thing every time. You would think that they all use the same ingredients in the same region/ city. I can go to any other dunkin and the same cup is different. Does not make sense. I usually drive by this one on purpose. But if I don't give them a chance every now and then, I don't know if things have changed for the better.

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks available at Dunkin' in Murfreesboro, TN?

Dunkin' offers a holiday menu including the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the usual operating hours of Dunkin' at 2943 S Church St, Murfreesboro?

Dunkin' is open daily from 5:00 AM to 8:00 PM, with delivery hours slightly shorter on most days.