Dunkin'

4.0
624 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Murfreesboro, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3031 Medical Center Pkwy, Murfreesboro, TN
37129, United States

Hours

Reviews

4.0
624 reviews
5 stars
332
4 stars
118
3 stars
67
2 stars
38
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff and helpful service, others reported rude behavior and unprofessionalism from management.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly regarding dietary restrictions and specific requests, leading to serious concerns for those with allergies.

Speed of Service

Several reviews highlighted slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.

Product Quality

The quality of food and drinks received mixed reviews; while some enjoyed their coffee and donuts, others complained about stale items and poorly made drinks.

Cleanliness and Ambiance

Some customers noted a clean environment and pleasant atmosphere, while others experienced issues with staff attentiveness and service efficiency.
  • KG
    Kaleena Gaines
    2 days ago
    5.0
    I went to try the bacon jam breakfast sandwich. It was really good. I could have eaten two. I also got the berry refresher. I was pleasantly surprised with it's taste. I really liked it. It wasn't over tart or sweet.
  • LN
    Loog Neos
    5 days ago
    5.0
    Good
  • LG
    Leonardo Guzman
    Oct 10, 2025
    5.0
    The best the customer service at any Dunkin! Lesliy was very friendly easy to place my order and understood my need for a special order.. The manager Aaron was great she overheard i had an allergy and made sure to step up and ask what it was . (Gluten) and she changed her gloves and prepped the area without being ask and without making it a big deal . They are great 👍 .going above and beyond without being asked means a lot to a customer! Keep up the great customer service.
  • SX
    Shiima X3
    Oct 9, 2025
    1.0
    I come here every morning simply because its on my route . I spend $12-$20 daily . I decided to leave a review because valuing your customers is important . For the first time, I asked for light ice. Because its so much ice , by the time I make it 5 minutes away to my job, the drink is watery and sour . I guess I pissed someone off because they added extra ice , no brown sugar syrup, and no whip cream!
  • KK
    Kenny
    Sep 12, 2025
    1.0
    Absolutely unacceptable. My wife has a severe dairy allergy, and nearly every single time we order from this Dunkin’, they put cheese on her sandwich—even though we clearly order it with NO CHEESE. This is not just a small mistake, it’s dangerous and could send her to the hospital. It’s become such a consistent issue that we’ve stopped coming here, even though this location is only 1.2 miles from our house. Instead, we drive across town to another Dunkin’ that actually takes the order seriously. Food allergies are not a joke. If a store can’t handle following simple order instructions, it shouldn’t be serving food. This location needs serious retraining and accountability. Happened again today when I gave this location another chance due to time restraints. Yes cheese can be pulled of mostly BUT IT SHOULDN’T HAVE TO BE.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Murfreesboro, TN?

Dunkin' Murfreesboro is open Monday to Friday from 5:00 AM to 8:00 PM, Saturdays from 5:00 AM to 9:00 PM, and Sundays from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

Yes, Dunkin' in Murfreesboro offers both delivery and curbside pickup services for your convenience.