Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality; some enjoyed the blizzards and burgers, while others received cold or poorly prepared items.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary food handling practices.
Positive Experiences
Despite the negatives, many customers praised the friendly staff and enjoyed their ice cream treats, particularly the blizzards.
Management Problems
Feedback indicated issues with management oversight, leading to disorganization and lack of customer service.
DT
Debra Tipton
Oct 4, 2025
5.0
What a treat for me and my husband! Two delicious, perfectly made milkshakes! One strawberry and the other chocolate. You just can’t beat Dairy Queen Milkshakes!
JW
James Williams
Sep 2, 2025
5.0
Gotta love a banana split
JF
Jase Fiato
Aug 15, 2025
2.0
Had to ask for someone to help me after being ignored by the young employees behind the counter. They then argued over who was going to do it. Watched an employee spray cleaner on a blizzard machine and then prepare one while it was still dripping cleaning solution. Food was displeasing/ incorrect.
JG
Jocie Green
Aug 9, 2025
1.0
Ordered the strawberry cheesecake blizzard and there was actually no strawberry in it. Pretty bummed to have a blizzard with just graham cracker and cheesecake
RB
Ruby Brown
Jul 9, 2025
1.0
waited 20 min for my food even though there was barley anyone, 2 other people max, I saw what looked like a vape behind the orders which is weird, personally I wouldn’t go back just because only teenagers run the place, but it was clean, I’m from Lavergne but was in Murfreesboro for a bit and a quick stop for food was very disappointing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Friday.
Is Dairy Queen Grill & Chill open on Sundays?
Yes, Dairy Queen Grill & Chill is open on Sundays from 10:00 AM to 10:00 PM.
Are there any holiday closures I should be aware of?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and offers high chairs.
What specialties and signature items does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and custom cakes from DQCakes.com.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their order URL.
Is there seating available at Dairy Queen Grill & Chill, including outdoor options?
Yes, the restaurant offers indoor seating, outdoor seating, and high chairs for children.
What nearby coffee shops can I visit before or after my meal at Dairy Queen?
Just Love Coffee Cafe and Just Love Coffee Roasters are nearby coffee shops where you can enjoy a coffee before or after your visit to Dairy Queen.
Are there other ice cream shops close to Dairy Queen Grill & Chill?
Yes, Baskin-Robbins, an ice cream shop and bakery, is located nearby for additional ice cream options.
How can nearby transit-friendly spots like Pinnacle Bank help when visiting Dairy Queen Grill & Chill?
Pinnacle Bank and other nearby landmarks can help you orient yourself and find Dairy Queen Grill & Chill easily in Murfreesboro.